Introducing Tableau to the Family at SYSTEX Corporation
Customer Company Size
Large Corporate
Region
- Asia
Country
- Taiwan
Product
- Tableau
Tech Stack
- Tableau
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Digital Expertise
Technology Category
- Application Infrastructure & Middleware - Data Visualization
Applicable Functions
- Business Operation
- Sales & Marketing
Services
- Software Design & Engineering Services
About The Customer
Founded in 1997, SYSTEX Corporation is a leading Taiwan-based IT services provider, with over 3,000 employees across Asia Pacific and 55 branch offices in Taiwan, China, Hong Kong and Southeast Asia. In 2014, SYSTEX’s consolidated revenue reached US$530 million. SYSTEX provides professional IT services to over 20,000 enterprise and government clients. The company also has a strong distribution network with over 1,500 channel partners. Known for its solid domain knowledge, the company offers more than 60 world-class hardware and software products.
The Challenge
SYSTEX Corporation, a leading Taiwan-based IT services provider, was facing challenges due to disparate systems of data collection and analysis that did not 'talk' to each other. Employees were using many different types of data analytics software and business intelligence systems based on work function and operational requirements. This led to inefficiencies and difficulties in standardizing reporting. The company leadership wanted everyone in the company to be able to work with data like a data scientist.
The Solution
SYSTEX became a Tableau re-seller in late 2014 and as employees learned to use the drag-and-drop visual analytics software, interest in using Tableau grew internally. After thorough research and evaluation, the company decided to adopt Tableau across the company as the standard reporting BI tool in December 2014. Workshops were organized to help employees from various departments familiarize with Tableau through hands-on sessions. This approach brought the SYSTEX team to get up to speed on the software swiftly.
Operational Impact
Quantitative Benefit
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