Interactive Intelligence Uses Jobvite Engage to Intelligently Interact with Candidates
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- Jobvite Engage
- Jobvite Hire
Tech Stack
- Applicant Tracking System (ATS)
- Advanced Analytics
- Social Recruiting Capabilities
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
- Customer Satisfaction
Technology Category
- Analytics & Modeling - Predictive Analytics
Applicable Industries
- Software
- Professional Service
Applicable Functions
- Human Resources
Services
- Software Design & Engineering Services
- System Integration
- Training
About The Customer
Interactive Intelligence Group Inc. (Nasdaq: ININ) is a global leader of cloud services for customer engagement, communications, and collaboration designed to help businesses worldwide improve service, increase productivity, and reduce costs. With a 20-plus year history of industry firsts, 150-plus pending patent applications, and more than 6,000 global customer deployments, Interactive offers customers fast return on investment, along with robust reliability, scalability, and security. The company is headquartered in Indianapolis, Indiana, and has more than 2,000 employees worldwide.
The Challenge
In a competitive talent market, Interactive Intelligence needed an upper hand — a candidate relationship management solution that would allow it greater control and more meaningful engagement with prospects. The first candidate relationship management (CRM) tool that Interactive Intelligence used didn’t result in positive ROI, prompting the company to seek a more effective solution. The company required a system that could work in tandem with Jobvite Hire to help it form deeper relationships with potential employees and streamline the recruitment process.
The Solution
Interactive Intelligence partnered with Jobvite to implement Jobvite Engage, a candidate relationship management solution. The deployment was facilitated by a Jobvite Customer Success Account Manager who conducted onsite training sessions. Interactive Intelligence launched Jobvite Engage by implementing web campaigns designed to capture the attention of college students. The system allowed recruiters to tag candidates according to various criteria and create customized groups for targeted content delivery. Jobvite Engage also provided customized reports that offered valuable insights, helping recruiters identify bottlenecks in the hiring funnel and optimize processes. The user-friendly interface and real-time tracking of assessment results further enhanced the efficiency of the recruitment process.
Operational Impact
Quantitative Benefit
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