Actian > Case Studies > Integrated facility services made easy at ISS Switzerland with Ingres and OpenROAD

Integrated facility services made easy at ISS Switzerland with Ingres and OpenROAD

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Company Size
1,000+
Region
  • Europe
Country
  • Switzerland
Product
  • SyslogERP
  • Actian Ingres
  • Actian OpenROAD
Tech Stack
  • ERP
  • Database Management
  • Application Development Framework
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Cost Savings
  • Productivity Improvements
Technology Category
  • Application Infrastructure & Middleware - Database Management & Storage
  • Platform as a Service (PaaS) - Application Development Platforms
Applicable Functions
  • Human Resources
Services
  • Software Design & Engineering Services
About The Customer
ISS Switzerland is the Swiss operations of a leading integrated facilities services company. The company employs more than 11,000 employees and operates in a fast-paced and highly competitive market. ISS Switzerland was in need of a new back-office solution to support their payroll/HR, accounting, invoicing, and financial reporting needs. The company required a strong, robust ERP system that would allow local management to run their business optimally. Additionally, the local entity needed to ensure that it could report its financials back to their corporate business in a timely manner and meet all the financial reporting requirements on an international level.
The Challenge
ISS Switzerland, a leading integrated facilities services company, was in need of a robust ERP back-office solution to support their payroll/HR, accounting, invoicing, and financial reporting needs. In the highly competitive market of facilities management, the company required a strong ERP system that would allow local management to run their business optimally. Additionally, the local entity needed to ensure that it could report its financials back to their corporate business in a timely manner and meet all the financial reporting requirements on an international level. After an exhaustive tender process where ISS Switzerland evaluated many other solutions, the company chose to work with Syslog and implement their ERP solution: Syslog ERP.
The Solution
Syslog Informatique SA, a solution provider and software developer, developed an ERP solution using Actian Ingres database and the Actian OpenROAD application development framework. The solution, SyslogERP, is designed as a modular architecture and helps companies, including ISS Switzerland, to run and administer payroll/HR, accounting, invoicing, financial reporting, procurement, and logistics. The ERP system has been praised for its robustness and feature set, and Syslog's core differentiator of being with the customer every step of the way. The Ingres and OpenROAD architecture also allows Syslog to become much more efficient in the ongoing development of its ERP solution. In the case of ISS Switzerland, Syslog has been able to create an ERP solution that meets the stringent demands of the facility management and services company, where every manager can have the right figures at his fingertips in seconds on any facet of the Swiss operation.
Operational Impact
  • High performance of Ingres and OpenROAD supports mission-critical ERP for ISS Switzerland
  • Object-oriented OpenROAD gives Syslog a robust development framework to build in
  • Advanced product stability and transparent running costs of system
  • Syslog's ERP is built using Ingres and OpenROAD, Syslog’s software is of a high standard and can be implemented at other companies who are looking for a high performance ERP system
  • Syslog has been able to create a ERP solution that meets the stringent demands of the facility management and services company, where every manager can have the right figures at his fingertips in seconds on any facet of the Swiss operation

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