Imperva > Case Studies > Insurance Company Streamlines Data Security with Imperva Sonar, Reducing Administrative Effort by 90%

Insurance Company Streamlines Data Security with Imperva Sonar, Reducing Administrative Effort by 90%

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Technology Category
  • Cybersecurity & Privacy - Database Security
  • Infrastructure as a Service (IaaS) - Cloud Databases
Applicable Industries
  • Finance & Insurance
  • National Security & Defense
Applicable Functions
  • Quality Assurance
Use Cases
  • Cybersecurity
  • Tamper Detection
Services
  • Cybersecurity Services
  • System Integration
About The Customer
The customer is a 150-year-old North American company specializing in property and casualty insurance. The company's security strategy is managed by its information security group, with the responsibility for complying with security policies falling to each of the 35 individual business units, which the information security group supports. As the company continued to grow, it faced increasing pressures from regulations and customer expectations, leading to a shift in focus from compliance to security use cases. The company's customers were increasingly considering their own potential risks when determining what insurance services to use, making it critical for the company to stay ahead of security threats.
The Challenge
The North American insurance company, with a history of 150 years, was facing a significant shift in its security strategy. As the company grew, so did the pressures of regulations and customer expectations, leading to a shift from compliance to security use cases. The company's customers were increasingly considering their own potential risks when determining what insurance services to use. This, combined with the added complexity of regulations such as GDPR, CCPA, and NYFDS, and the very visible data breaches in the news, made it critical for the company to stay ahead of it. The company was using IBM Guardium™ Database Activity Monitoring (DAM) for data compliance and governance. However, the new security emphasis created a significant focus on proactively managing the detection and prevention of unauthorized activities around sensitive data. This led to a re-evaluation of the IBM Guardium™ tool for its data security potential. The company needed a solution that could cover additional databases that Guardium™ did not support, eliminate the manual labor that traditionally comes with security incident response, and provide easy access to long-term audit information for reporting and forensic investigation.
The Solution
The company chose to implement Imperva Sonar as the best option to meet these requirements, optimize their current investment in Guardium™, and accelerate their approach to data security. The Imperva Sonar platform reduces the costs of Guardium™ while expanding capabilities. The platform leverages agentless collection methods to deliver greater database coverage, reduce manual operations, and provide richer, actionable security intelligence. For companies with mature database security programs, Imperva Sonar can integrate seamlessly with existing investments in IBM Guardium™, saving money on hardware and operations costs, while gaining threat intelligence and comprehensive support for cloud databases. The insurance company migrated a majority of its manual reporting operations into automated workflows driven by Imperva Sonar. This change alone has reduced their administrative workload by 90% and lets them focus on introducing more advanced security practices.
Operational Impact
  • By leveraging Imperva Sonar, the team can orchestrate their end-to-end processes around sensitive data. They automate their production data edit process and have fully integrated their ticketing system, ServiceNow™, so all alerts and requests are assigned to the relevant owners without the information security team needing to be the middleman. They also utilize Imperva Sonar’s machine learning algorithms to automatically perform behavioral analysis and easily identify any data access events that are outside of the normal activity. Looking forward, the company is in the process of beginning a fairly large deployment of MarkLogic®️. This database is not supported by their Guardium™ DAM solution, but with Imperva Sonar they can easily support MarkLogic®, plus other new databases, and deploy their data security strategy across the new workloads with no change to their underlying infrastructure.
Quantitative Benefit
  • 90% reduction in administrative workload
  • Multi-year audit data retention with sessions & exception data for 1 year and instance data for 2+ years
  • Actions taken in seconds, leading to greater reporting timeframes

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