Case Studies > Infopromedia Inc. Implements Comodo Antispam Gateway to Enhance Email Security and Efficiency

Infopromedia Inc. Implements Comodo Antispam Gateway to Enhance Email Security and Efficiency

Company Size

11-200

Region

America

Country

Canada

Product

Comodo Antispam Gateway (CASG)

Tech Stack

Email Filtering
SMTP Port Reassignment
Mail-backup Archive

Implementation Scale

Enterprise-wide Deployment

Impact Metrics

Cost Savings
Customer Satisfaction
Productivity Improvements

Applicable Industries

Professional Service
Telecommunications

Applicable Functions

Business Operation

Services

Cloud Planning, Design & Implementation Services
System Integration

About The Customer

Infopromedia Inc. is a specialist Managed Services Provider based in Sherbrooke, Québec, Canada. Established in 1992, the company has been providing managed IT solutions to a number of clients in the Sherbrooke area, focusing primarily on telecoms and VOIP. Infopromedia has grown over the years, emphasizing the need for streamlined and simple-to-manage solutions. Their clientele relies on them for efficient and reliable IT services, including email management and security solutions. Infopromedia’s commitment to high-quality service has made them a trusted provider in the region, helping businesses manage their IT infrastructure effectively.

The Challenge

Infopromedia’s clients were facing two problems. Their ISP was blocking SMTP port 25 and they were inundated with spam, phishing emails & email attachments containing malware. Infopromedia needed to find a flexible, preferably hosted, mail-management solution. Infopromedia’s clients looked to their provider to supply a managed anti-spam service in order to relieve their employees of the onerous task of Inbox housekeeping - identifying and deleting spam. They also needed to reduce the risk of infection and social engineering attacks through the opening of malware-infected attachments or by clicking phishing links embedded in email content. Several of Infopromedia’s clients faced another issue whereby their Internet Service Provider did not allow the use of SMTP mail port 25. While this is a common tactic used by ISPs to prevent spam, it also caused issues for some of Infopromedia’s clients.

The Solution

Having been aware of Comodo’s other security products, Infopromedia decided to test Comodo Antispam Gateway (CASG) and registered for a trial license. After analyzing CASG and many other hosted and on-premises solutions, Infopromedia decided that based on product manageability, reliability, quality, and price, they would adopt Comodo Antispam Gateway as their hosted antispam solution. Comodo’s solution further provided the port reassignment required by those clients disallowed from using SMTP port 25. Within minutes of email being redirected and filtered through Comodo Antispam Gateway, the amount of spam received by Infopromedia dropped off to almost zero. This considerable reduction was warmly welcomed by their client’s employees and management who saw an immediate decrease in the number of hours per week spent identifying and removing spam from desktop Inboxes. They also experienced faster delivery times for legitimate mail, vastly reduced bandwidth consumption, and much lower loads on their mail servers during peak traffic times.

Operational Impact

Infopromedia’s clients experienced a significant reduction in spam, phishing emails, and malware attachments, leading to a safer email environment.
The productivity of client employees increased as they no longer needed to spend time on Inbox housekeeping, allowing them to focus on more critical tasks.
The CASG’s delivery queue mechanism ensured email redundancy, preventing mail-flow interruptions and ensuring reliable email delivery.
Clients appreciated the single-click restoration of deleted mail items using the CASG mail-backup archive, enhancing their email management capabilities.
Infopromedia enhanced their reputation as a provider of high-quality managed IT services, expanding their service offering without increasing product-management responsibilities.

Quantitative Benefit

An immediate decrease in the amounts of unsolicited email being received estimated at close to 90%.
Client’s employee’s productivity increased by circa 15% through the elimination of Inbox cleansing.