Information Builders > Case Studies > InfoApps Support Rapid Growth at Hawkins

InfoApps Support Rapid Growth at Hawkins

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Company Size
200-1,000
Region
  • America
Country
  • United States
Product
  • WebFOCUS
  • WebFOCUS Portal
  • App Studio
  • InfoAssist+
Tech Stack
  • .NET
  • J.D. Edwards
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Customer Satisfaction
  • Productivity Improvements
Technology Category
  • Analytics & Modeling - Real Time Analytics
  • Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries
  • Chemicals
Applicable Functions
  • Business Operation
  • Sales & Marketing
Use Cases
  • Predictive Maintenance
  • Supply Chain Visibility
Services
  • Software Design & Engineering Services
  • System Integration
About The Customer
Hawkins, Inc. is a chemical distributor that blends and manufactures chemicals and specialty ingredients for customers in a wide variety of industries. The company is headquartered in Roseville, Minnesota and operates 40 facilities in 19 states. Hawkins generates more than $400 million in annual sales, creating value for clients through superb customer service, quality products, and personalized applications. The company has been growing and adding personnel in many new locations. The company runs its business on J.D Edwards and used to rely on a 15-year-old homegrown .NET application for analytics and business intelligence.
The Challenge
Hawkins, a chemical distributor, was facing challenges with its 15-year-old homegrown .NET application which was limited in its flexibility and cumbersome to use. As the company grew and added personnel in many new locations, the legacy system was becoming unmanageable. The company was constantly writing code to add new features or new users to the application. The need for an upgrade was evident, especially with the need for future technology enhancements, such as mobile access to data. The company was looking for a solution that was more efficient, intuitive, and could be leveraged by a broader base of users.
The Solution
Hawkins selected Information Builders’ WebFOCUS BI and analytics platform to replace its legacy system. WebFOCUS demonstrated its superior ease-of-use and functionality in a proof of concept, during which the framework for what would become the organization’s new sales and margin analytical tool was created. WebFOCUS now supports a comprehensive environment, accessible to the sales teams and many other areas of the organization. Dashboards and InfoApps enable more users to efficiently retrieve and analyze information. Transactional data from J.D. Edwards applications is moved into a data warehouse, where it can be accessed by users through dashboards and InfoApps built with App Studio and deployed through the WebFOCUS Portal. Data is refreshed frequently, to ensure that users are always looking at information that is current and up-to-date.
Operational Impact
  • WebFOCUS has provided Hawkins with a comprehensive environment, accessible to the sales teams and many other areas of the organization.
  • Dashboards and InfoApps enable more users to efficiently retrieve and analyze information.
  • The staff has much greater visibility into enterprise data.
  • The solution has reduced the burden on the IT team by making users more self-sufficient.
  • The solution has been able to seamlessly scale to meet the company’s future needs.

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