Implementing FleetWave in Ford's Autonomous Vehicle Fleet Management
Technology Category
- Functional Applications - Fleet Management Systems (FMS)
- Robots - Autonomous Guided Vehicles (AGV)
Applicable Industries
- Automotive
- Education
Use Cases
- Fleet Management
- Transportation Simulation
Services
- Training
About The Customer
Ford Motor Company is a renowned American multinational automobile manufacturer. The company, headquartered in Dearborn, Michigan, is the second-largest US-based automaker and the fifth-largest in the world based on 2015 vehicle production. Ford sells automobiles and commercial vehicles under the Ford brand. The company has a large fleet of over 15,000 vehicles and assets, including a growing number of autonomous vehicles. As they continue to innovate and expand their autonomous vehicle fleet, they require flexible and adaptable solutions for effective fleet management.
The Challenge
Ford Motor Company, a leading multinational automobile manufacturer, was facing challenges in managing its fleet of over 15,000 vehicles and assets, particularly with the introduction of autonomous vehicles. The management of autonomous vehicles presented unique challenges compared to traditional fleets, including the automation of dispatching and servicing. The company needed a flexible solution that could adapt to their evolving needs as they continued to learn and understand the differences between managing autonomous and traditional fleets. Additionally, Ford was looking for a partner who was willing to work closely with them, understand their specific requirements, and provide continuous support and improvements to the product.
The Solution
Ford Motor Company adopted FleetWave, a fleet management software, to manage their extensive fleet. FleetWave's flexibility was a key factor in Ford's decision, as it allowed the company to adapt the software to their specific needs for managing an autonomous fleet. The Chevin team, the creators of FleetWave, worked closely with Ford to understand their requirements and were open to making necessary adjustments to the software. The team's proactive approach and willingness to work on Ford's requirements list, despite it being a long and drawn-out process, was highly appreciated. Ford also found value in attending the Chevin Customer Conference, where they could learn from other fleets' challenges and understand more about FleetWave's capabilities and future roadmap.
Operational Impact
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