Bubble Group > Case Studies > Implementing a Seamless Booking System for Bedford Escape Rooms with Bubble

Implementing a Seamless Booking System for Bedford Escape Rooms with Bubble

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Technology Category
  • Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries
  • Cement
Applicable Functions
  • Product Research & Development
Services
  • System Integration
About The Customer
Bedford Escape Rooms is a unique entertainment venue that offers escape room experiences. The company needed an efficient online presence and booking system to manage their operations and provide information about their services. The company's website, bedfordescaperooms.co.uk, serves as the online presence and booking system of Bedford Escape Room Ltd. The website includes an overview of the Escape Rooms and the services they offer, and features a bespoke booking slot system. The company plans to add an additional escape room and is considering offering different payment solutions in the future.
The Challenge
Bedford Escape Rooms, a unique entertainment venue, was in need of a seamless and trouble-free system for booking appointments. The existing system was not efficient enough to handle the booking process, and there was a need for a solution that could be easily adjusted by the client through a bespoke administration system. The challenge was to create a system that could handle the booking process, provide an overview of the Escape Rooms and the services they offer, and also include features like a bespoke booking slot system. The system also needed to be able to handle offers and news updates, along with dedicated booking, gifts, and information pages.
The Solution
Bubble's no-code platform was chosen as the solution to Bedford Escape Rooms' challenge. The platform allowed for the creation of a system that met all the specifications required by Bedford Escape Rooms. The no-code web app builder was chosen for its ability to share prototypes of the website and use any third-party plugins to achieve precise specifications. The platform also allowed for fast deployment with zero compromise to design or usability. The use of readymade plugins for all major 3rd party services, such as Stripe, was another reason for choosing Bubble. The platform also allowed for close collaboration with the client, using the test versions of the app, to demonstrate how features will work and gain feedback as the development progressed.
Operational Impact
  • The implementation of the Bubble no-code platform has resulted in a seamless and trouble-free system for booking appointments at Bedford Escape Rooms. The system has been designed with a standard entertainment/event website in mind, and can be easily adjusted by the client through a bespoke administration system. The system has also been able to handle teething problems with voucher codes and discounts for larger groups, with fixes being deployed faster than ever before, minimizing the impact to the client and their customers. The client is also able to work closely with the developer, using the test versions of the app, to understand how features will work and provide feedback as the development progresses.
Quantitative Benefit
  • The official launch of bedfordescaperooms.co.uk has been a major milestone
  • Fast turnaround in changes and deployment of fixes due to Bubble's development environment
  • Lower price point for the solution built on Bubble compared to one coded from the ground up

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