Imperative Care's Transition to a Cloud-Native PLM and QMS Platform
Company Size
200-1,000
Region
- America
Country
- United States
Product
- Propel
Tech Stack
- Cloud-native platform
- PLM (Product Lifecycle Management)
- QMS (Quality Management System)
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Digital Expertise
- Productivity Improvements
Technology Category
- Functional Applications - Enterprise Asset Management Systems (EAM)
- Functional Applications - Product Lifecycle Management Systems (PLM)
- Platform as a Service (PaaS) - Data Management Platforms
Applicable Industries
- Healthcare & Hospitals
Applicable Functions
- Product Research & Development
- Quality Assurance
Use Cases
- Predictive Quality Analytics
- Regulatory Compliance Monitoring
- Remote Asset Management
- Remote Collaboration
Services
- Cloud Planning, Design & Implementation Services
- System Integration
- Training
About The Customer
Imperative Care is a company dedicated to improving stroke care by developing innovative solutions to address the vast and urgent unmet needs in this field. The company focuses on advancing medical technology, equipping healthcare providers to evolve best practices, and elevating the standard of care for stroke patients. In December 2019, Imperative Care raised $85 million to accelerate its aggressive growth and support the commercial launch of its products. The company is committed to improving the way stroke is treated by advancing medical technology and equipping healthcare providers to evolve best practices and elevate the standard of care for stroke patients.
The Challenge
As a medical device manufacturer, deploying a dedicated, scalable quality management system was essential to maintaining compliance across the product lifecycle as the company continued to scale both their workforce and product portfolio. Supporting a remote workforce made their paper-based change approval process all the more challenging. Paper-based quality management makes it challenging to integrate quality with the design and development phase. Without having clear insight into quality issues during the design phase, engineers risk the possibility of designing products with components that may have been associated with a quality incident or complaint. Imperative Care quickly discovered their previous method for tracking CAPAs and NCMRs was an inefficient way to get their products to market. The paper-based process also made it more challenging and time-consuming to collaborate across teams and projects. In order to increase efficiency, collaborate effectively, manage quality and get their products to market faster, Imperative Care needed a cloud-native solution that combined product lifecycle management and quality management in one platform that enabled their team remote access from anywhere in the world.
The Solution
Propel provides Imperative Care with a closed-loop PLM and QMS solution from design to final product in one single cloud-native platform used by the entire organization. Propel is the hub for all product data and quality information, complete with dashboards, reporting, approvals, workflows, change orders, contextual collaboration, training records, and more. With product lifecycle management and quality management in one unified platform, their engineers have full visibility into any quality issues in real time. They also have complete PLM functionality and the ability to tie the bill of materials (BOM) to their quality records for future product iterations. Propel delivers a cloud-native platform that enables complete remote access of the product lifecycle from any device or region. All communication, product updates, changes, and approvals are now completed within the platform without the need for physical paperwork. Imperative Care no longer has to distribute paper documents or a spreadsheet file as part of their product development process.
Operational Impact
Quantitative Benefit
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