Case Studies > IFCO North America Partners with BluJay Solutions to Optimize Transportation Management

IFCO North America Partners with BluJay Solutions to Optimize Transportation Management

Customer Company Size
Large Corporate
Region
  • America
Country
  • United States
Product
  • BluJay’s Logistics as a Service (LaaS)
  • BluJay’s Transportation Management solution
Tech Stack
  • SAP
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Cost Savings
  • Productivity Improvements
  • Customer Satisfaction
Technology Category
  • Functional Applications - Transportation Management Systems (TMS)
  • Analytics & Modeling - Predictive Analytics
Applicable Industries
  • Retail
Applicable Functions
  • Logistics & Transportation
  • Business Operation
Use Cases
  • Fleet Management
  • Supply Chain Visibility
  • Predictive Maintenance
Services
  • System Integration
  • Data Science Services
About The Customer
IFCO North America is a leading provider of reusable plastic containers (RPCs) for fresh products, serving over 300 retailers and 14,000 producers across five continents. Founded in 1992 and headquartered in Munich, Germany, with a North American office in Tampa, Florida, IFCO has established itself as a key player in the logistics and transportation industry. The company focuses on delivering sustainable and efficient solutions for the transportation of fresh products, leveraging its extensive network and expertise to meet the demands of a global market.
The Challenge
Unprecedented market transport conditions led to higher spot market utilization and ultimately higher transportation spend. IFCO needed analysis and solutions to reduce spend, improve primary carrier tender acceptance, decrease use of spot market, increase intermodal conversions, and shorten order lead times.
The Solution
IFCO North America selected BluJay’s Logistics as a Service (LaaS) to gain a team of experts that would fully leverage the Transportation Management solution for the company. The partnership with BluJay allowed IFCO to better utilize technology and increase communication between SAP and the TMS in key areas that help improve performance. Key improvements included replacing manual legacy processes with automated systems, enhancing data flow for carrier payments, and providing greater visibility for payment statuses. The analytics provided by BluJay helped IFCO measure business performance at a greater level, saving time and cost. The LaaS team allowed IFCO to focus more on its core competencies while BluJay handled the software operations.
Operational Impact
  • Tender load acceptance (TLA) increased by 14% year-over-year, considered best-in-class.
  • Number of spot market loads reduced by 47% year-over-year.
  • On-time pickup improvement of 5%.
  • Optimization improved by 45%.
  • BluJay’s LaaS not only turns big data into actionable intelligence but also increases customer service while decreasing transportation costs.
Quantitative Benefit
  • Tender load acceptance (TLA) increased by 14% year-over-year.
  • Number of spot market loads reduced by 47% year-over-year.
  • On-time pickup improvement of 5%.
  • Optimization improved by 45%.

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