ICLR Launches Competitive Digital Platform for Rapid Access to UK Case Law
Company Size
200-1,000
Region
- Europe
Country
- United Kingdom
Product
- MarkLogic
- ICLR Digital Platform
Tech Stack
- SQL Database
- File Store
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Application Infrastructure & Middleware - Database Management & Storage
- Platform as a Service (PaaS) - Data Management Platforms
Applicable Functions
- Business Operation
Services
- Software Design & Engineering Services
- System Integration
About The Customer
The Incorporated Council of Law Reporting for England and Wales (ICLR) is universally regarded as the most authoritative source of English case law. Established in 1865 by members of the legal profession, ICLR publishes the official Law Reports: The Weekly Law Reports, The Industrial Cases Reports, The Business Law Reports, The Public and Third Sector Law Reports and the Consolidated Index to leading law reports. ICLR's mission is to support the legal profession and the administration of justice by providing the official law reporting service in a convenient form and at a moderate price. To access ICLR's information, visit https://www.iclr.co.uk/
The Challenge
The Incorporated Council of Law Reporting for England and Wales (ICLR) faced stiff competition as other publishers began to move their data online in the 1990s. At the time, ICLR was lacking a digital delivery platform or experience in digital delivery, and therefore chose to outsource its content through a series of licensing deals with third-party online providers. However, as online customers and information demand increased, ICLR decided to create its own digital delivery platform in-house in order to regain control of its content, and reign in costs. ICLR launched a custom digital platform in 2011, providing basic search and content delivery and was primarily based on duplicating the printed versions of reports. This platform was difficult to maintain, couldn't be changed easily and presented an inconsistent user experience. In addition, ICLR wanted to do more than just deliver English case law: The organization wanted to become the primary source for researching and accessing English case law. To address these issues and add the ability to quickly create new products and services, ICLR needed to create a new, robust, fast, and user-friendly platform.
The Solution
To create this new platform, ICLR chose 67 Bricks, a MarkLogic partner, to develop a new delivery platform due to the team's deep experience in implementing digital content platforms. ICLR and 67 Bricks worked together to scope out requirements. The high-level requirements included: Search across all the ICLR content and metadata, Integration of the various content types from the existing separate databases for metadata and asset information, Personalization of the main site with user topics, and email alerts to keep users up-to- date on their focus areas, Content enrichment to drive an online (versus PDF) research experience, including document references and inline navigation, Agile infrastructure to quickly add content and features, and create new products. ICLR and 67 Bricks determined that MarkLogic®, with its flexible, scalable and secure infrastructure, built-in search, and ability to quickly integrate different content and data types, would best suit the organization’s needs. Built in just six months, the new MarkLogic-based platform helped ICLR achieve its goals to create a new online delivery experience centered on researching and accessing a greater breadth and depth of case law.
Operational Impact
Quantitative Benefit
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