IBM > Case Studies > IBM Connections software helps employees share successful product development and sales strategies

IBM Connections software helps employees share successful product development and sales strategies

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Customer Company Size
Large Corporate
Country
  • Switzerland
Product
  • IBM Connections
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Productivity Improvements
  • Brand Awareness
Technology Category
  • Application Infrastructure & Middleware - API Integration & Management
Applicable Industries
  • Chemicals
  • Automotive
  • Construction & Infrastructure
Applicable Functions
  • Sales & Marketing
  • Product Research & Development
Use Cases
  • Collaborative Robotics
  • Remote Collaboration
Services
  • Software Design & Engineering Services
About The Customer
Sika AG is a specialty chemicals company with a leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protecting in the building sector and the motor vehicle industry. The company has subsidiaries in 84 countries around the world and manufactures in over 160 factories. Its more than 16,000 employees generate annual sales of CHF5.14 billion. As part of its recent growth strategy, Sika acquired numerous companies, creating challenges in quickly onboarding, integrating, and training people.
The Challenge
Sika AG, a specialty chemicals company, was facing challenges due to its accelerated growth through acquisitions. The company needed to simplify knowledge sharing among new and existing employees across different lines of business. The majority of new employees in 2013 joined the company through acquisitions, creating challenges in quickly onboarding, integrating, and training people. Sika needed a solution to continue further developing a competent, educated staff committed to delivering on the company’s brand promise. The leadership team envisioned a workplace of the future, serving thousands of employees based on one secure, flexible, integrated solution.
The Solution
Sika AG deployed IBM Connections software as part of its Global Enterprise Collaboration (GECO) initiative. The software provides a highly secure social network to help speed staff onboarding, integration, and training. The GECO platform was created with the help of IBM, providing a cost-efficient, scalable solution off the shelf, with no customization requirements. The software was deployed to pull together close to 11,500 employees around the world. The Connections software simplifies collaboration and strengthens personal networks, creating business value. It is also used in areas not originally envisioned, such as globally managing business processes.
Operational Impact
  • Sika employees were able to share sales strategies and process improvements, helping close sales and provide a better view into progress on new products.
  • A Sika sales rep in Jordan won a major infrastructure project in the Near East because of information a US colleague posted in a Connections software community.
  • Sika employees are also innovating by using the technology in areas not originally envisioned, such as globally managing business processes.

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