Hydratech Industries Enhances Productivity with DocuWare
Region
- Asia
Country
- Singapore
Product
- DocuWare
Tech Stack
- Windows Explorer
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Functions
- Product Research & Development
- Quality Assurance
- Sales & Marketing
Services
- System Integration
About The Customer
Hydratech Industries is a company that specializes in high-pressure solutions used in a wide variety of industries, including oil and gas, defense, aerospace, and energy. The company develops, manufactures, and implements industrial systems throughout Southeast Asia. They have a professional document management system that helps keep order across their various departments. The company has accumulated countless documents over the years from various departments including R&D, Quality Assurance, and Sales. These documents include production documents, technical drawings, emails, and contracts in both English and Chinese.
The Challenge
Hydratech Industries, a company specializing in high-pressure solutions, was facing challenges with their document management system. The company had accumulated countless documents over the years from various departments including R&D, Quality Assurance, and Sales. These documents, stored in a simple folder structure on the server, included production documents, technical drawings, emails, and contracts in both English and Chinese. Each project group had its own filing system, resulting in different folder structures and access rights. This led to confusion among employees who often did not know where to find important documents or which version was the most current. Long search times were common and when documents needed approval, large amounts of data had to be sent back and forth by email. Team members often only learned about new documents late on.
The Solution
Hydratech Industries implemented DocuWare, a professional document management system, to address their document management challenges. The first requirement was to easily transfer several hundred gigabytes of data from their old folder structure to DocuWare. Thanks to its seamless integration into Windows Explorer, this task was solved simply by drag & drop. The installation Partner created DocuWare file cabinets with index fields that corresponded to the original folder hierarchies. Folders were then transferred with a simple click of the mouse: DocuWare automatically indexed the files it contained without any manual intervention. Today, around ten employees work with the system every day, and the DocuWare rights system controls all access profiles. Using various index terms, documents can be opened from their archive with just a few mouse clicks. The integrated version management is just as simple: If an engineer revises a production plan, for example, the document is first checked out for editing. After completion and check-in, DocuWare automatically forwards the new plan to a project manager for approval. This means that the complete history can always be called up; for example, to determine which changes were made by which colleague at what time. For important version changes, DocuWare even notifies the entire project team by email.
Operational Impact
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
