Sage > Case Studies > Hoya Vision Care Sees Business Clearly With Sage ERP X3

Hoya Vision Care Sees Business Clearly With Sage ERP X3

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Company Size
1,000+
Region
  • America
Country
  • United States
Product
  • Sage ERP X3
Tech Stack
  • ERP
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Cost Savings
  • Productivity Improvements
Technology Category
  • Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries
  • Healthcare & Hospitals
Applicable Functions
  • Logistics & Transportation
  • Warehouse & Inventory Management
Use Cases
  • Inventory Management
  • Supply Chain Visibility
Services
  • Software Design & Engineering Services
  • System Integration
About The Customer
Hoya Vision Care of the Americas is a Lewisville, TX-based manufacturer and distributor of high-quality eye-care products and services. The company supplies a complete range of lens designs, coatings, and materials to eye care professionals located within the United States, Canada, and South American countries. With extensive experience, knowledge, and state-of-the-art technology, Hoya developed its own lens materials, lens designs, and coating techniques. The company has 1,300 employees.
The Challenge
Hoya Vision Care of the Americas was constrained by an aging legacy application written by its parent company in Japan. The system was no longer capable of supporting the company’s fast-growing transaction volumes. The team was limited to creating only 100 invoices per day and required a new system that could handle an unlimited number of transactions, customers, and pricing options. They were seeking a more user-friendly system that could automate processes that were controlled by Excel® spreadsheets. Additionally, they were seeking a warehousing application that would enable them to increase their capacity and speed, provide better physical procedure control, and be tweaked to fit their specific business needs.
The Solution
After comparing ERP products through an online selection service, the Hoya evaluation committee chose Sage ERP X3. The Sage ERP X3 team conducted a comprehensive demo that showed Hoya how Sage ERP X3 integrates in-depth functionalities to cover the entire distribution process and how easily the software could be configured to meet its specific business practices. Convinced of the system’s ability to meet their needs, especially in the areas of warehousing capabilities and business information, the Hoya team selected Sage ERP X3. Hoya required a quick implementation to support increasing order volumes—both sales orders from its labs and purchase order receipts from the Far East—consisting of thousands of line items. To achieve this goal, the company’s implementation team took an ownership role in the process.
Operational Impact
  • Rapid implementation sped return on investment.
  • Inventory variance is down substantially.
  • Open technology allows features to be added by internal staff.
  • The company has increased availability of business information as Sage ERP X3 provides it with real-time indicators and enables the team to create their own reports.
Quantitative Benefit
  • Since the installation, Hoya has doubled its customer base and increased its inventory by 500,000 pieces.
  • Prior to the implementation, Hoya’s average piece variance was between 12,000 and 18,000 of a 1.5 million-piece inventory. Currently, with the ability to automatically decrement inventory, this rate is 600 of 2 million.

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