Case Studies > How Uline Strengthened Service With Advanced Visibility

How Uline Strengthened Service With Advanced Visibility

Customer Company Size
Large Corporate
Region
  • America
Country
  • United States
Product
  • Advanced Visibility Platform
  • Less-Than-Truckload Tracking
  • Dispatch solutions
Tech Stack
  • Real-time transportation data
  • Multi-carrier shipment data
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Cost Savings
  • Productivity Improvements
  • Customer Satisfaction
Technology Category
  • Functional Applications - Fleet Management Systems (FMS)
Applicable Industries
  • Retail
Applicable Functions
  • Logistics & Transportation
  • Warehouse & Inventory Management
Use Cases
  • Fleet Management
  • Predictive Maintenance
  • Supply Chain Visibility
Services
  • System Integration
  • Software Design & Engineering Services
About The Customer
Uline is a leading distributor of shipping, industrial, and packaging materials to businesses throughout North America. With a vast catalog of over 38,500 products, Uline serves a diverse range of industries, including retail, manufacturing, and logistics. The company prides itself on its exceptional customer service and rapid delivery capabilities, which are supported by a network of strategically located distribution centers. Uline's commitment to quality and efficiency has made it a trusted partner for businesses seeking reliable supply chain solutions.
The Challenge
Prior to implementing Advanced Visibility, Uline had little insight into the movement of their shipments and carriers. To strengthen their competitive advantage, they were looking for ways to leverage higher-quality and more real-time transportation data to decrease costs, increase internal productivity, and improve customer loyalty.
The Solution
With project44, Uline has found an Advanced Visibility Platform that provides confidence in their North American supply chain. project44 was the clear choice for Uline when evaluating visibility providers. While currently seeing an immediate ROI from the Less-Than-Truckload Tracking and Dispatch solutions, Uline is also looking for new opportunities to implement project44’s rapidly maturing product roadmap into their evolving digital transformation initiatives.
Operational Impact
  • Access to centralized, accurate, and high-quality multi-carrier shipment data gives Uline’s logistics team transparency into each step of their product’s journey.
  • Reduces the time spent manually tracking shipments.
  • Eliminates missed pickups and shortens carrier dwell times.
  • Enables proactive risk management to better meet their customers’ JIT delivery requirements.
Quantitative Benefit
  • Immediate ROI from the Less-Than-Truckload Tracking and Dispatch solutions.

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