Case Studies > How Triple T Transport Uses Real-time Supply Chain Visibility to Build a Culture of Innovation

How Triple T Transport Uses Real-time Supply Chain Visibility to Build a Culture of Innovation

Customer Company Size
Large Corporate
Region
  • America
Country
  • United States
Product
  • FourKites
Tech Stack
  • Real-time Supply Chain Visibility
  • Machine Learning
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Cost Savings
  • Customer Satisfaction
  • Digital Expertise
  • Productivity Improvements
Technology Category
  • Analytics & Modeling - Predictive Analytics
  • Functional Applications - Fleet Management Systems (FMS)
  • Networks & Connectivity - Cellular
Applicable Industries
  • Food & Beverage
  • Transportation
Applicable Functions
  • Logistics & Transportation
  • Warehouse & Inventory Management
Use Cases
  • Fleet Management
  • Real-Time Location System (RTLS)
  • Supply Chain Visibility
Services
  • Software Design & Engineering Services
  • System Integration
About The Customer
Triple T Transport is a broker and third-party logistics provider based outside of Columbus, Ohio. They are in the upper half of Armstrong & Associates’ Top 100 list of Domestic Transportation Management and Brokerage firms. Trusted by hundreds of customers, Triple T specializes in providing transportation support for time-sensitive or temperature-sensitive shipments. Their unique position in the logistics industry allows them to serve as both early adopters and subject matter experts for the latest tools and technologies, driving meaningful business value for stakeholders.
The Challenge
Triple T Transport faced growing demand from its customers for real-time supply chain visibility. The logistics industry required them to bridge the gap for their shipper customers, providing superior service and cost-effective transport solutions. Many large shippers preferred to manage fewer carriers or brokers that brought significant value, rather than a large pool of smaller operations. This necessitated the need for a robust visibility solution to monitor carrier performance and streamline operations.
The Solution
Triple T Transport began using FourKites, a leading supply chain visibility provider, in 2017. This solution allowed them to offer real-time visibility to their customers, helping them manage the long tail of carriers not part of large, technologically enabled operations. FourKites provided metrics to evaluate carrier performance, eliminating manual processes, reducing costs, and offering machine learning-driven insights. Triple T leveraged their expertise to help different operations adapt to the technology, addressing challenges proactively and providing immense value through improved efficiency and data control.
Operational Impact
  • Triple T Transport developed a nuanced understanding of real-time visibility technology, enabling them to assist various operations in driving value.
  • The company helped shippers eliminate manual processes, reducing labor hours and improving efficiency.
  • Triple T's employee-owned structure fostered a culture of innovation, driving commitment to protecting and enhancing customer relationships.
  • The visibility platform allowed for seamless data handoffs between systems, saving significant manual labor.
  • Triple T promoted the adoption of visibility technology across the supply chain and transportation industry, emphasizing its numerous benefits.
Quantitative Benefit
  • Tracking more than 3 million shipments daily across various transportation modes.
  • Reaching over 200 countries and territories with real-time visibility.
  • Trusted by more than 1,200 of the world’s most recognized brands.

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