How the East Bay Municipal Utility District Saves Time and Space with Customized Motor Pool Management
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- AssetWorks KeyValet motor pool management software
- AssetWorks FleetFocus fleet management software system
Tech Stack
- Microsoft Outlook
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
Technology Category
- Functional Applications - Fleet Management Systems (FMS)
Applicable Industries
- Utilities
Applicable Functions
- Logistics & Transportation
Use Cases
- Fleet Management
Services
- Software Design & Engineering Services
- System Integration
About The Customer
The East Bay Municipal Utility District (EBMUD) is a utility provider that offers high quality drinking water for approximately 1.4 million people across Alameda and Contra Costa counties. They also provide award-winning wastewater treatment that serves over 685,000 customers and protects The San Francisco Bay. EBMUD’s mission is to manage the natural resources entrusted to them, to provide reliable, high quality water and wastewater services for the people of East Bay and to preserve the environment for future generations. For over four years, Systems Support Analyst Daniel Galan has worked alongside the EBMUD fleet team to support their FleetFocus software system.
The Challenge
The East Bay Municipal Utility District (EBMUD) operated two motor pool lots without an automated system in place. One motor pool used a physical punch clock, while the other used an online form for checking out a pool vehicle. Because this process was manual, pool vehicles could only be reserved in four or eight hour intervals, even if the vehicle was only needed for a shorter period of time. This resulted in inefficiency and labor intensiveness.
The Solution
To improve manual processes and increase motor pool efficiency, EBMUD decided to invest in AssetWorks KeyValet motor pool management software. The AssetWorks KeyValet system is a comprehensive motor pool solution designed to manage all aspects of running a motor pool, including reservations, vehicle check-out, billing and maintenance. A big draw for EBMUD was KeyValet’s automation. KeyValet is completely integrated with AssetWorks FleetFocus fleet management software system, so EBMUD employees and motor pool users stay up to date on vehicle availability with limited wait times. AssetWorks was able to customize the system for EBMUD to allow for custom vehicle selection, which was necessary due to their unique parking structure.
Operational Impact
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