How San Diego County Uses AssetWorks to Keep its Fleet Operations Competitive, Cost Effective and Well Controlled
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- AssetWorks FleetFocus™
- FuelFocus™
Tech Stack
- Client-Server Technology
- Wireless Communication
- Automated Radio Frequency Communications
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
- Customer Satisfaction
Technology Category
- Functional Applications - Fleet Management Systems (FMS)
- Functional Applications - Remote Monitoring & Control Systems
Applicable Functions
- Logistics & Transportation
- Maintenance
Use Cases
- Fleet Management
- Remote Asset Management
Services
- System Integration
- Software Design & Engineering Services
About The Customer
San Diego County spans 4,260 square miles and the terrain ranges from urban city streets and beaches to foothills, mountains and desert. Approximately three million people reside in the County and they welcome numerous tourists who come to the locale for its near perfect weather and attractions. San Diego County government provides a significant number of regional services to local taxpayers including law enforcement, health and human services, environmental protection and basic infrastructure items such as road maintenance, parks, libraries and much more. The County employs 17,000 people and was named “One of the Top Ten Best Managed Counties” by Governing Magazine in 2002. One of its highly regarded innovations is the County’s program known as the General Management System (GMS), created to ensure fiscal and operational stability across all departments.
The Challenge
San Diego County, spanning 4,260 square miles with a population of approximately three million, provides a significant number of regional services to local taxpayers. The County's fleet management division supports over 3,800 vehicles and provides similar services for other government agencies. However, in the '90s, the County faced the challenge of merging two separate fleet operations and migrating from a mainframe application to a client-server. They were also challenged to be competitive when compared to the private sector. These unique challenges led the County to seek bids for a new fleet management information system that could address all issues. The County also faced the threat of privatization and was selected to participate in the County of San Diego’s first managed competition program.
The Solution
San Diego County decided to convert to AssetWorks FleetFocus™ and use an Application Solution Provider platform. The AssetWorks product proved the ideal solution for the County's need for timely, accurate and comprehensive data. The County established FleetFocus as the “data center” for all vehicle information instead of having various pieces of information in several systems. They also eliminated the cumbersome, inaccurate, and difficult-to-report data so typical of mainframe environments. FleetFocus also allowed San Diego to control vehicle and parts inventories, something that had been missing under the old system. The County also implemented FuelFocus™, the wireless, automated fuel and fluid management system provided by AssetWorks. This system employs real-time, automated radio frequency communications for vehicle and odometer information, thereby eliminating all manual entry and delay of data.
Operational Impact
Quantitative Benefit
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
Related Case Studies.
.png)
Case Study
Improving Vending Machine Profitability with the Internet of Things (IoT)
The vending industry is undergoing a sea change, taking advantage of new technologies to go beyond just delivering snacks to creating a new retail location. Intelligent vending machines can be found in many public locations as well as company facilities, selling different types of goods and services, including even computer accessories, gold bars, tickets, and office supplies. With increasing sophistication, they may also provide time- and location-based data pertaining to sales, inventory, and customer preferences. But at the end of the day, vending machine operators know greater profitability is driven by higher sales and lower operating costs.
Case Study
Remote Wellhead Monitoring
Each wellhead was equipped with various sensors and meters that needed to be monitored and controlled from a central HMI, often miles away from the assets in the field. Redundant solar and wind generators were installed at each wellhead to support the electrical needs of the pumpstations, temperature meters, cameras, and cellular modules. In addition to asset management and remote control capabilities, data logging for remote surveillance and alarm notifications was a key demand from the customer. Terra Ferma’s solution needed to be power efficient, reliable, and capable of supporting high-bandwidth data-feeds. They needed a multi-link cellular connection to a central server that sustained reliable and redundant monitoring and control of flow meters, temperature sensors, power supply, and event-logging; including video and image files. This open-standard network needed to interface with the existing SCADA and proprietary network management software.
Case Study
IoT-based Fleet Intelligence Innovation
Speed to market is precious for DRVR, a rapidly growing start-up company. With a business model dependent on reliable mobile data, managers were spending their lives trying to negotiate data roaming deals with mobile network operators in different countries. And, even then, service quality was a constant concern.
