How San Diego County Uses AssetWorks to Keep its Fleet Operations Competitive, Cost Effective and Well Controlled
Company Size
1,000+
Region
- America
Country
- United States
Product
- AssetWorks FleetFocus™
- FuelFocus™
Tech Stack
- Client-Server Technology
- Wireless Communication
- Automated Radio Frequency Communications
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Functional Applications - Fleet Management Systems (FMS)
- Functional Applications - Remote Monitoring & Control Systems
Applicable Functions
- Logistics & Transportation
- Maintenance
Use Cases
- Fleet Management
- Remote Asset Management
Services
- Software Design & Engineering Services
- System Integration
About The Customer
San Diego County spans 4,260 square miles and the terrain ranges from urban city streets and beaches to foothills, mountains and desert. Approximately three million people reside in the County and they welcome numerous tourists who come to the locale for its near perfect weather and attractions. San Diego County government provides a significant number of regional services to local taxpayers including law enforcement, health and human services, environmental protection and basic infrastructure items such as road maintenance, parks, libraries and much more. The County employs 17,000 people and was named “One of the Top Ten Best Managed Counties” by Governing Magazine in 2002. One of its highly regarded innovations is the County’s program known as the General Management System (GMS), created to ensure fiscal and operational stability across all departments.
The Challenge
San Diego County, spanning 4,260 square miles with a population of approximately three million, provides a significant number of regional services to local taxpayers. The County's fleet management division supports over 3,800 vehicles and provides similar services for other government agencies. However, in the '90s, the County faced the challenge of merging two separate fleet operations and migrating from a mainframe application to a client-server. They were also challenged to be competitive when compared to the private sector. These unique challenges led the County to seek bids for a new fleet management information system that could address all issues. The County also faced the threat of privatization and was selected to participate in the County of San Diego’s first managed competition program.
The Solution
San Diego County decided to convert to AssetWorks FleetFocus™ and use an Application Solution Provider platform. The AssetWorks product proved the ideal solution for the County's need for timely, accurate and comprehensive data. The County established FleetFocus as the “data center” for all vehicle information instead of having various pieces of information in several systems. They also eliminated the cumbersome, inaccurate, and difficult-to-report data so typical of mainframe environments. FleetFocus also allowed San Diego to control vehicle and parts inventories, something that had been missing under the old system. The County also implemented FuelFocus™, the wireless, automated fuel and fluid management system provided by AssetWorks. This system employs real-time, automated radio frequency communications for vehicle and odometer information, thereby eliminating all manual entry and delay of data.
Operational Impact
Quantitative Benefit
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