How Qwick Uses Mosaic to Build a Culture of Financial Collaboration
Company Size
200-1,000
Region
- America
Country
- United States
Product
- Mosaic
- Quickbooks
- Salesforce
- ADP
- Divvy
Tech Stack
- Quickbooks
- Salesforce
- ADP
- Divvy
- Snowflake
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Digital Expertise
- Productivity Improvements
Technology Category
- Analytics & Modeling - Predictive Analytics
- Application Infrastructure & Middleware - Data Exchange & Integration
- Platform as a Service (PaaS) - Data Management Platforms
Applicable Functions
- Business Operation
Services
- System Integration
- Training
About The Customer
Qwick is a professional platform dedicated to the hospitality industry, matching experienced freelancers with shifts at restaurants, hotels, caterers, stadiums, and more. As the leading staffing platform in this sector, Qwick provides businesses with the flexibility to fill shifts in real-time with qualified staff, while empowering freelancers to work when and where they want. The company is in a high-growth phase, necessitating the evolution of their financial tools and processes to support their expanding operations. With a focus on improving financial forecasting and collaboration, Qwick aims to enhance its impact on the hospitality industry by leveraging advanced financial management solutions.
The Challenge
As a startup in high-growth mode, Qwick faced significant challenges in managing their financial operations. Their financial modeling was being done in Google Sheets, relying on high-level assumptions and requiring data from multiple disconnected systems like Quickbooks, Salesforce, ADP, and Divvy. This manual approach led to several major problems, including a week-long process to prepare board financials, extensive time spent on fundraising diligence, and the inability to update key metrics like CAC and LTV more frequently than quarterly. Additionally, their revenue and cash forecasts were extremely high-level, lacking the precision needed for accurate financial projections. Zack McCarty, Director of FP&A, recognized the need for a tool that could integrate all their financial data into one place to improve forecasting and build a culture of financial collaboration.
The Solution
Qwick chose Mosaic for its balance of guided functionality, fast time to value, and intuitive user experience. Within days, Qwick set up direct data integrations with key systems like Quickbooks, Salesforce, ADP, Divvy, and Snowflake, allowing live data to flow into Mosaic for instant analysis. They rebuilt their financial model from the ground up, determining the best forecasting methods for each line item on the P&L and stress-testing them for accuracy. Mosaic's 3-statement modeling tools enabled quick scenario planning, allowing Qwick to ask and answer critical business questions in minutes. Additionally, the integration with Snowflake and Mosaic's Metric Builder revolutionized their ability to combine different data sources into meaningful metrics. Qwick also focused on building department-level dashboards in Mosaic, presenting a combination of financial and operational performance results that mapped to each department's strategic goals. This approach helped bridge the gap between the finance team and other departments, fostering a culture of financial collaboration.
Operational Impact
Quantitative Benefit
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