How orderbird uses Cloudflare to protect their POS system
Company Size
200-1,000
Region
- Europe
Country
- Austria
- France
- Germany
- Switzerland
Product
- Cloudflare Web Application Firewall (WAF)
- Cloudflare Managed DNS
- Cloudflare Rate Limiting
- Cloudflare Logs
Tech Stack
- AWS
- Cloudflare
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Cybersecurity & Privacy - Cloud Security
- Infrastructure as a Service (IaaS) - Cloud Computing
Applicable Industries
- Retail
Applicable Functions
- Business Operation
- Sales & Marketing
Use Cases
- Cybersecurity
- Fleet Management
Services
- Cloud Planning, Design & Implementation Services
- Cybersecurity Services
About The Customer
Founded in 2011, orderbird provides market-leading point-of-sales (POS) solutions to over 10,000 restaurants, cafés, bars, clubs, ice cream shops, and beer gardens in Germany, Austria, Switzerland, and France. The company’s mission is to make individual restaurants more successful by providing them with affordable and easy-to-use payment technology.
The Challenge
In December 2016, orderbird faced a heavy distributed denial-of-service (DDoS) attack that nearly took the company out of business. This was a serious problem even by the standards of many business-critical applications. Network connectivity and backend availability were essential parts of the overall POS system, and if it happened to go down for any reason, their customers’ businesses could not receive orders and may have then lost revenue.
The Solution
Within a few days of the attack, orderbird moved their entire backend onto AWS and added Cloudflare’s security solutions to safeguard their platform and ensure 100% uptime. Cloudflare helps orderbird mitigate DDoS attacks by leveraging the capacity of the Cloudflare global network. Combined with the power of the Cloudflare Web Application Firewall (WAF), which detects and blocks malicious traffic in real-time, orderbird is able to deflect any attacks that may take their system offline. In addition to the Cloudflare WAF, orderbird also uses Cloudflare Managed DNS to deliver as-fast-as-possible response times, mitigate DNS-based DDoS attacks, and maintain 100% uptime at the edge. And, with Cloudflare Rate Limiting, orderbird protects their critical resources at the application layer by blocking or qualifying visitors with suspicious request rates.
Operational Impact
Quantitative Benefit
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