How IFAW Uses Cloud Technology to Drive Treasury Automation
Company Size
1,000+
Region
- Africa
- America
- Asia
Country
- Worldwide
Product
- TIS Payment Hub
- Unit 4 ERP
Tech Stack
- Cloud-based ERP
- Open API
- ISO 20022
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Customer Satisfaction
- Digital Expertise
- Productivity Improvements
Technology Category
- Analytics & Modeling - Predictive Analytics
- Application Infrastructure & Middleware - API Integration & Management
- Platform as a Service (PaaS) - Connectivity Platforms
Applicable Functions
- Business Operation
Services
- Software Design & Engineering Services
- System Integration
About The Customer
The International Fund for Animal Welfare (IFAW) is a global non-profit organization dedicated to helping animals and people thrive together. Operating in more than 40 countries, IFAW rescues, rehabilitates, and releases animals while also restoring and protecting their natural habitats. The organization partners with local communities, governments, nonprofits, and businesses to pioneer new ways to help all species flourish. IFAW operates under a shared services model to improve procurement, systems, and operations, providing support for approximately 20 global affiliates in a cost-effective manner. The organization is comprised of a family of global entities that operate in multiple regions, including Africa, Asia, and South America.
The Challenge
From 2008 to 2018, IFAW's treasury team operated with the same technology infrastructure despite a substantial increase in global complexity and expansion. The team used a TMS, spreadsheets, bank portals, and a locally hosted ERP. The global disparity in payment standards, settlement systems, and compliance requirements across regions made collections, disbursements, and liquidity needs complex. The shared services model required various degrees of access and control over financial data and operations. Manual workarounds for non-critical accounts were time-consuming, and some relied on mailed statements. The decision was made to overhaul the treasury technology architecture due to these constraints and the upcoming move to a cloud-based ERP.
The Solution
IFAW's primary interests revolved around unified visibility and control over global payments and liquidity for affiliates in every country. The new solution needed to manage connectivity with different bank channels, including SWIFT, host-to-host (H2H), and regional options, as well as with various 3rd party systems. The Finance department required expedited access to payments and liquidity data for all stakeholders. The upgraded treasury system would streamline the process of transmitting transaction and liquidity data to stakeholders across the organization. The solution needed to balance the needs of a semi-centralized treasury, supporting regional shared finance support centers while providing clarity around operations at each affiliate. An RFP document was drafted to identify potential solutions, and after several months of review, the RFP was issued to a half dozen TMS and payment hub providers.
Operational Impact
Quantitative Benefit
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