Case Studies > How HSS Hire has worked with Qube Global Software to actively manage its property portfolio

How HSS Hire has worked with Qube Global Software to actively manage its property portfolio

Company Size
1,000+
Region
  • Europe
Country
  • Ireland
  • United Kingdom
Product
  • Qube Global Software
Tech Stack
  • Property Management System
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Customer Satisfaction
  • Digital Expertise
  • Productivity Improvements
Technology Category
  • Functional Applications - Enterprise Asset Management Systems (EAM)
  • Functional Applications - Remote Monitoring & Control Systems
Applicable Industries
  • Construction & Infrastructure
  • Professional Service
Applicable Functions
  • Business Operation
  • Facility Management
Use Cases
  • Asset Lifecycle Management
  • Predictive Maintenance
  • Remote Asset Management
Services
  • Software Design & Engineering Services
  • System Integration
  • Training
About The Customer
The HSS Hire Group is a leading provider of tools, equipment, and related services in the UK and Ireland. Its nationwide network ensures easy access to an extensive range that has grown to include specialist capabilities such as power solutions business, ABird, powered access provider, UK Platforms, heating and cooling specialists, All Seasons Hire, and cleaning equipment services, Reintec. Operating under the banner of HSS Hire, the group has an established nationwide network of over 280 locations, including a number of supercentres with extended opening hours. The company also runs a dedicated training division, HSS Training, while HSS Onecall offers customers a one-stop shop for all of their hire needs.
The Challenge
Before implementing the Qube Global Software solution in 2012, HSS Hire did not have an existing property management system in place. Instead, estate information had been kept in different spreadsheets and files, leading to multiple versions of the truth. With multiple new branches opening every year, HSS Hire needed to implement a property management system to accommodate company growth.
The Solution
HSS Hire wanted a central database where they could record multiple uses of properties, such as sub-let floor space. They also needed a clear numbering system to highlight property structure and content, and any changes to the database had to be trackable. Most importantly, the system needed to be easy to use and easy to report from. The software implementation went smoothly and was delivered on time and within budget. HSS Hire found the training particularly helpful, enabling them to be up and running with the system very quickly. Since implementation, they have had additional training sessions that have been equally informative.
Operational Impact
  • Since installing the Qube Global Software solution, HSS has continued to grow as a business, opening 50 new branches in 2015 alone, greatly supported by the software's functionality.
  • The system provides good quality, up-to-date management information to senior stakeholders, significantly improving reporting efficiency.
  • The software allows HSS Hire to actively manage its estate, automatically alerting them of upcoming lease end dates, ensuring they never miss opportunities to negotiate better lease terms.
  • The system has consolidated data into one single source of truth, making it easy to access information and communicate with senior management and key stakeholders.
  • HSS Hire is exploring other offerings from Qube Global Software to further improve its property management, particularly in terms of reporting for accounting.
Quantitative Benefit
  • Before implementing the software, reports took over a day to produce; now, it takes less than half an hour.

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