How Crowder College Found Simplicity and Security with Avanan
Company Size
200-1,000
Region
- America
Country
- United States
Product
- Avanan
- Microsoft 365
- AppRiver
Tech Stack
- Cloud Email Security
- APIs
Implementation Scale
- Enterprise-wide Deployment
Technology Category
- Cybersecurity & Privacy - Cloud Security
Applicable Industries
- Education
Applicable Functions
- Business Operation
Use Cases
- Cybersecurity
Services
- Cloud Planning, Design & Implementation Services
- Cybersecurity Services
About The Customer
Crowder College is a public community college in Neosho, Missouri. The college has approximately 4,500 students, 300 full-time employees, and 400 part-time employees. In 2019, the college was hit by a ransomware attack that shut down their email, website, and computer systems. The college refused to pay the hackers' demand of $1.6 million and instead set to work rebuilding and restoring their systems. They deployed AppRiver for their email security immediately after the ransomware incident. However, they found that AppRiver had limitations and were looking for a more efficacious solution.
The Challenge
In 2019, Crowder College, a community college in Neosho, Missouri, was hit by a ransomware attack that shut down the college’s email, website, and computer systems. The virus, likely introduced via email, had been dormant in the computer’s system for nearly a year. The college refused to pay the hackers $1.6 million demand, and set to work rebuilding and restoring their systems. Immediately after the ransomware incident, Crowder deployed AppRiver for their email security. However, AppRiver, a Secure Email Gateway (SEG), had limitations. It was not very granular and let a lot of phishing and spam through. Crowder needed a more efficacious solution that wasn’t passive, provided robust security, with better reporting and better customer service.
The Solution
Crowder College decided to use Avanan for their email security. Avanan blocks attacks before the inbox and keeps false positives to a minimum. It is easy to use and does not require a high degree of technical knowledge. With Avanan, administrators can go to an individual email, see the scan results, see what it was saying about the attachment or a link, all in a single pane of glass. If a malicious email does manage to get through the filter, it can be easily mitigated by locating it in Avanan and pulling it from inboxes with a quick search. Avanan can also tie in and protect Teams, OneDrive and SharePoint. The Avanan dashboard provides accurate data that is valuable when presenting to others.
Operational Impact
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