How Ancero Delivers Top-Notch BCDR
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- Datto
Tech Stack
- Cloud-based communication solutions
- Private cloud storage
- Datto Screenshot Verification
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Infrastructure as a Service (IaaS) - Backup & Recovery
- Infrastructure as a Service (IaaS) - Cloud Storage Services
Applicable Industries
- Pharmaceuticals
- Professional Service
Applicable Functions
- Business Operation
Services
- Cloud Planning, Design & Implementation Services
- System Integration
About The Customer
Ancero is a managed service provider (MSP) based in Mount Laurel, NJ, offering a range of services including cloud-based communication solutions, private cloud storage, and other IT services. They are dedicated to ensuring their clients' business continuity, particularly for those in challenging environments. One of their clients is a pharmaceutical company that faced significant operational challenges due to its location in a flood-prone area with unreliable power. Ancero's commitment to their clients involves providing robust solutions to mitigate these risks and ensure seamless business operations.
The Challenge
Ancero, a managed service provider, faced significant challenges in ensuring business continuity for a pharmaceutical client located in a flood-prone area with unreliable power. The client had to frequently rely on generators due to faulty power utilities, and the threat of flooding was a constant concern. During Hurricane Sandy, New Jersey experienced $30 billion in damages, highlighting the severe impact of such natural disasters. The pharmaceutical company eventually relocated to a new office with a more reliable power source, addressing a significant portion of their downtime threat. However, the need to secure and readily restore critical data such as marketing files, design work, and sensitive customer information remained a pressing issue.
The Solution
Ancero addressed the pharmaceutical company's data security and recovery needs by leveraging Datto's comprehensive backup, recovery, and business continuity solutions. Datto's solution combines local BCDR with a cloud component, offering enhanced security and peace of mind. One of the key features of Datto's solution is the Screenshot Verification technology, which frequently and automatically validates backup integrity immediately after completion. This innovative approach ensures that backups are reliable and can be quickly restored in case of a disaster. Ancero has successfully simulated disaster recovery tests twice with the client, demonstrating the effectiveness of Datto's solution. The implementation of Datto has resulted in increased efficiency, security, and cost savings for the client, significantly reducing potential downtime and ensuring the protection of critical data.
Operational Impact
Quantitative Benefit
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