How a nearly 100-year-old agricultural supplier uses Samsara to improve safety, efficiency and customer satisfaction.
Customer Company Size
Mid-size Company
Region
- Europe
Country
- United Kingdom
Product
- Samsara Fleet Management
- Samsara HD Cameras
- Samsara Time on Site Report
- Samsara Fuel Usage Report
Tech Stack
- Real-time GPS Tracking
- HD Video Recording
- Fleet Performance Optimization
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
- Customer Satisfaction
- Employee Satisfaction
Technology Category
- Functional Applications - Fleet Management Systems (FMS)
- Analytics & Modeling - Real Time Analytics
- Analytics & Modeling - Predictive Analytics
Applicable Industries
- Agriculture
- Transportation
Applicable Functions
- Logistics & Transportation
- Maintenance
Use Cases
- Fleet Management
- Predictive Maintenance
- Driver Performance Monitoring
- Vehicle Telematics
Services
- System Integration
- Training
- Software Design & Engineering Services
About The Customer
For nearly one hundred years, Armstrong Richardson has worked tirelessly to meet the agricultural needs of its customers. Founded in 1925 as a supplier of bulk feeders for customers in Yorkshire, Armstrong Richardson has grown into a group of businesses that supply nearly everything related to agricultural companies - including delivering pet, equestrian and country supplies and even handling horses through their C&C Horse Transport business.
The Challenge
As Armstrong Richardson looked to continue its expansion and grow as a haulier, Steve Whitehead, National Transport Manager, knew he needed to find a more reliable fleet management solution. The company’s system at that time did not deliver as promised, often capturing inaccurate tracking data and losing video footage of accidents. During his demonstration by Samsara, Steve was immediately impressed by the all-in-one platform and accuracy of real-time GPS tracking in remote locations. After trialing the platform, it was an easy decision to move forward given Samsara’s reliability, ease of use and support. Today, Armstrong Richardson uses Samsara to improve customer service, increase safety and gain new insights into its fleet.
The Solution
Live tracking of vehicles is making a huge difference in Armstrong Richardson’s business. With a fleet of more than 54 vehicles regularly making deliveries to rural farmland, Samsara’s ability to provide instant updates on vehicle location helps the team direct vehicles that get lost in low service areas. The Armstrong Richardson team is also using Samsara’s platform to optimise fleet performance. Using Samsara’s Time on Site report, they have noticed that vehicles were spending more time loading and unloading at sites than expected. They are now able to take that timing into account when making plans for the company’s busy season this winter. Additionally, by tracking idling time with the Fuel Usage report, they are driving a significant reduction of fuel costs. Before installing Samsara, Armstrong had no visibility into what was causing accidents. Shortly after installing Samsara’s HD cameras, accident rates have fallen due to coaching and awareness. The Armstrong Richardson team now uses the Safety Inbox daily to review footage from harsh incidents and retrieve videos, which they then use for driver coaching.
Operational Impact
Quantitative Benefit
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
Related Case Studies.
Case Study
Intelligent Farming with ThingWorx Analytics
Z Farms was facing three challenges: costly irrigation systems with water as a limited resource, narrow optimal ranges of soil moisture for growth with difficult maintenance and farm operators could not simply turn on irrigation systems like a faucet.
Case Study
Airport SCADA Systems Improve Service Levels
Modern airports are one of the busiest environments on Earth and rely on process automation equipment to ensure service operators achieve their KPIs. Increasingly airport SCADA systems are being used to control all aspects of the operation and associated facilities. This is because unplanned system downtime can cost dearly, both in terms of reduced revenues and the associated loss of customer satisfaction due to inevitable travel inconvenience and disruption.
Case Study
IoT-based Fleet Intelligence Innovation
Speed to market is precious for DRVR, a rapidly growing start-up company. With a business model dependent on reliable mobile data, managers were spending their lives trying to negotiate data roaming deals with mobile network operators in different countries. And, even then, service quality was a constant concern.
Case Study
Digitize Railway with Deutsche Bahn
To reduce maintenance costs and delay-causing failures for Deutsche Bahn. They need manual measurements by a position measurement system based on custom-made MEMS sensor clusters, which allow autonomous and continuous monitoring with wireless data transmission and long battery. They were looking for data pre-processing solution in the sensor and machine learning algorithms in the cloud so as to detect critical wear.
