HoMedics gets new visibility and a healthier supply chain
Customer Company Size
Large Corporate
Region
- America
- Europe
Country
- United Kingdom
- United States
Product
- Extended Enterprise Management
- Warehouse Management
Tech Stack
- IBM i
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Functional Applications - Enterprise Resource Planning Systems (ERP)
- Functional Applications - Warehouse Management Systems (WMS)
Applicable Industries
- Consumer Goods
Applicable Functions
- Logistics & Transportation
- Warehouse & Inventory Management
Use Cases
- Inventory Management
- Supply Chain Visibility
- Track & Trace of Assets
- Warehouse Automation
Services
- System Integration
About The Customer
A family-owned company founded in 1987, HoMedics is headquartered in Commerce Township, Michigan. Acquisitions of Oak Brook, Illinois’ Taylor Precision Products and UK-based Salter Housewares™ in 2002 and 2004 expanded the company’s product line and distribution network. Today, HoMedics manufactures a complete line of home personal healthcare, wellness, and relaxation products, which are distributed through retailers worldwide.
The Challenge
With an overseas manufacturing base, rising volumes, increasing number of suppliers, and growing demands from retailers for high levels of service and guaranteed lead times, HoMedics faced escalating challenges and an increasingly complex supply chain. HoMedics had no way to generate UCC128 labels for its overseas manufacturers, lacked ASN capability, and could not generate labels in-house in compliance with the Top 100 Retailers initiative. In the UK, Salter had no way to share shipping information with its trading partners and struggled to gain visibility to the inbound flow of goods from China.
The Solution
To address the many issues facing its supply chain, HoMedics evaluated a number of solutions. Manhattan’s Extended Enterprise Management solution was chosen because it offered the Top 100 compliance guarantee and the opportunity to implement additional components in the future. Salter saw an opportunity to utilize the existing infrastructure in the U.S. and implement a group solution using Extended Enterprise Management. Extended Enterprise Management tracks shipments, monitors orders, and facilitates returns. It creates shipping labels and sends them to the appropriate facilities for application. In the UK, the solution supplies the company’s freight forwarder with the information needed for customs compliance and provides real-time event updates during transit.
Operational Impact
Quantitative Benefit
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