Technology Category
- Application Infrastructure & Middleware - Middleware, SDKs & Libraries
- Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries
- Cement
- Construction & Infrastructure
Applicable Functions
- Product Research & Development
Use Cases
- Behavior & Emotion Tracking
- Leakage & Flood Monitoring
Services
- Cloud Planning, Design & Implementation Services
- System Integration
About The Customer
Highlight.io's customers are developers who need a comprehensive observability solution for their applications. These developers require a platform that allows them to track user experiences within web apps, identify backend errors, and analyze associated logs across their infrastructure. They need a solution that can handle high data ingestion rates and provide real-time information. The customers also require a platform that is easy to install and integrates seamlessly with their existing systems. They value the ability to quickly access and analyze user sessions, logs, and error information to identify and resolve issues more effectively. Furthermore, they appreciate a platform that can handle multi-tenancy and scaling.
The Challenge
Highlight.io, an open-source observability platform, initially focused on session replay and frontend web development features. However, as the need for full-stack observability grew, the platform needed to expand its offerings. This expansion was necessary to enable developers to track user experiences within web apps, identify backend errors, and analyze associated logs across their infrastructure. The challenge was to integrate these features into a single-pane view to streamline the troubleshooting process. Furthermore, the platform aimed to add logging capabilities to its stack, powered by ClickHouse, to provide deeper insights into applications by capturing and analyzing server-side logs. The goal was to handle high data ingestion rates and ensure that developers could access up-to-date information in real-time.
The Solution
Highlight.io integrated ClickHouse into its platform to handle high data ingestion rates and provide real-time information. The platform's architecture, which includes a front-end built with React and TypeScript, and a back-end built using Go, leverages ClickHouse for storing log data and combining it with information from other data stores. This integration allows developers to quickly access and analyze user sessions, logs, and error information, helping them identify and resolve issues more effectively. To install Highlight.io, customers simply add a few lines of code by installing their respective Highlight.io SDK. The platform uses a cloud-hosted OpenTelemetry agent, publicly exposed for customers’ SDKs to connect to, which wraps OpenTelemetry SDKs to keep installation simple. Upon ingestion, data is stored in a single table with a project ID as part of the primary key for handling multi-tenancy and scaling.
Operational Impact
Quantitative Benefit
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