Company Size
1,000+
Country
- United States
- Worldwide
Product
- nGeniusONE Service Assurance platform
- vSTREAM virtual appliance
- nGenius Packet Flow Operating System (PFOS)
Tech Stack
- Cloud Computing
- Data Storage
- Data Management
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
Technology Category
- Application Infrastructure & Middleware - Data Exchange & Integration
- Infrastructure as a Service (IaaS) - Cloud Computing
- Platform as a Service (PaaS) - Data Management Platforms
Applicable Industries
- Electronics
- Telecommunications
Applicable Functions
- Discrete Manufacturing
- Logistics & Transportation
Services
- Cloud Planning, Design & Implementation Services
- Data Science Services
- System Integration
About The Customer
The high-tech company is a market leader in providing innovative data storage, management, and protection solutions to Fortune 500 enterprises, Global 200 service providers, and worldwide customers. The company has grown organically and through strategic acquisitions, supplementing their service portfolio to include data synchronization, compliance, and backup solutions. The company's success is based on the collective efforts of more than 10,000 employees working in 100 global offices, including business hubs and data center operations. The company is a NETSCOUT® customer, with their information technology (IT) team using vSTREAM virtual appliances to bring visibility into their private cloud infrastructure and nGeniusONE to provide troubleshooting of their customer support website.
The Challenge
The high-tech company was looking to transition from a private cloud solution to a multi-cloud environment involving strategic partners like Amazon Web Services (AWS), Microsoft Azure, and Google Cloud. This transition required strategic planning to ensure visibility and monitoring of applications moving to the public cloud to assure performance was not adversely impacted by lift-and-shift activities. Another technical initiative facing the IT team involved offering improved access to network packets for the IT Security team for use with downstream security tools being used at company global data centers.
The Solution
The IT leadership team addressed these collective public cloud visibility, lift-and-shift application monitoring, and global packet broker deployment requirements by extending their investment in NETSCOUT technology. This included an nGeniusONE license upgrade to accommodate additional IT users tasked with monitoring applications running in the multi-cloud environment, vSTREAM virtual appliances deployed in the multi-cloud infrastructure, and nGenius Packet Flow Operating System (PFOS) software for NETSCOUT Certified PFS appliances. nGeniusONE pulls information from all deployment locations for dashboards, workflows and reports that provide both a macro global view of activity, health, and performance, to micro views of regions, workloads, and service dependency views.
Operational Impact
Quantitative Benefit
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