Henny Penny Cooks Up Big Benefits with Warehouse Automation
Customer Company Size
Large Corporate
Country
- United States
Product
- RF-SMART
- JD Edwards EnterpriseOne
- Warehouse Automation Module
Tech Stack
- RF-SMART Workflows
- JD Edwards Integration
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Customer Satisfaction
- Cost Savings
Technology Category
- Functional Applications - Warehouse Management Systems (WMS)
- Application Infrastructure & Middleware - Data Exchange & Integration
- Functional Applications - Remote Monitoring & Control Systems
Applicable Industries
- Food & Beverage
- Retail
Applicable Functions
- Warehouse & Inventory Management
- Logistics & Transportation
Use Cases
- Warehouse Automation
- Inventory Management
- Process Control & Optimization
Services
- System Integration
- Software Design & Engineering Services
About The Customer
Henny Penny designs and manufactures foodservice equipment solutions, including fryers and rotisseries, serving well-known names like Chick-fil-A and McDonald’s. Besides their manufacturing operations, they also run a small parts distribution operation for their global network of service providers. The company is known for its innovative solutions and commitment to customer service, making it a key player in the foodservice industry. With a growing business, Henny Penny continuously seeks ways to improve efficiency and maintain high standards of customer satisfaction.
The Challenge
Henny Penny faced challenges with manual data entry and inaccuracy in their parts distribution operation. Despite using RF-SMART in their finished goods area, there was room for improvement in their parts distribution process. The company needed to optimize picking for their parts distribution and decided to bring in vertical lift towers. This required integrating the software for their picking towers with their existing systems, a task that was handed over to Bob Blackburn's team.
The Solution
Henny Penny selected RF-SMART due to its highly configurable software, proven integration with JD Edwards EnterpriseOne, and top-tier customer service. They began using RF-SMART to pick orders and validate the correct items were sent to the appropriate customer. The company utilized various RF-SMART workflows, including Work Order Completion, Picking, and Ship Confirm. The configurable nature of RF-SMART allowed Henny Penny to tailor it to their unique business processes, saving time and boosting efficiency in their warehouse. To further optimize their parts distribution, Henny Penny integrated vertical lift towers with RF-SMART. The integration of picking towers to JD Edwards was seamless, with RF-SMART handling all data exchange and keeping JD Edwards up to date in real-time. This integration allowed for accurate inventory management and real-time visibility, significantly improving their operations.
Operational Impact
Quantitative Benefit
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