Healthcare Company Assures Private 5G LTE Environment with NETSCOUT Solutions
Company Size
1,000+
Region
- America
Country
- United States
Product
- nGeniusONE Service Assurance Solution
- InfiniStreamNG software
- nGenius Session Analyzer (nSA)
- TrueCall
- nGenius Business Analytics (nBA)
Tech Stack
- 5G
- Artificial Intelligence (AI)
- Augmented/Virtual Reality
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Analytics & Modeling - Real Time Analytics
- Analytics & Modeling - Virtual & Augmented Reality Software
- Networks & Connectivity - 5G
Applicable Industries
- Healthcare & Hospitals
Applicable Functions
- Maintenance
- Quality Assurance
Use Cases
- Cybersecurity
- Remote Patient Monitoring
- Virtual Training
Services
- Cloud Planning, Design & Implementation Services
- Data Science Services
- System Integration
About The Customer
The customer is a healthcare company that provides industry-leading services to thousands of customers, including hundreds of hospitals, medical facilities, and doctors’ offices throughout North America. The company was not satisfied with its existing Wi-Fi infrastructure and was looking for a solution that could support high bandwidth, low latency, and secure transactions. They also wanted a network that was prepared to handle the future workload of proactive patient monitoring, remote diagnostics with Artificial Intelligence (AI), and AR/VR (Augmented/Virtual Reality) based training. To meet these needs, they worked with a vendor who purchased a CBRS PAL (Citizens Broadband Radio Services Priority Access License) to set up a private 5G network within their healthcare facilities.
The Challenge
The healthcare company was facing challenges with its existing Wi-Fi infrastructure, which was not meeting their needs. They required a solution that supported high bandwidth, low latency, and secure transactions. They also wanted a network that was prepared to handle the future workload of proactive patient monitoring, remote diagnostics with Artificial Intelligence (AI), and AR/VR (Augmented/Virtual Reality) based training. The company needed a secure, low latency, higher bandwidth private 5G solution and turned to NETSCOUT for the nGeniusONE, nGenius Session Analyzer (nSA), TrueCall and nGenius Business Analytics (nBA) toolsets. This provided them end-through-end visibility to all healthcare facilities, and services, across multiple locations in major U.S. cities.
The Solution
The healthcare company turned to NETSCOUT for the nGeniusONE, nGenius Session Analyzer (nSA), TrueCall and nGenius Business Analytics (nBA) toolsets. This provided them end-through-end visibility to all healthcare facilities, and services, across multiple locations in major U.S. cities. The 5G support team of this healthcare customer set up multiple data centers, all equipped with high-capacity NETSCOUT software: InfiniStreamNG, Commercial Off the Shelf (COTS) model and virtualized vStream, nGeniusONE, nSA, TrueCall, and nBA applications. The unified view of these separate resources provided by the NETSCOUT solution enables rapid determinations about which resource is involved in any one incident or performance bottleneck.
Operational Impact
Quantitative Benefit
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