Case Studies > Hazelcast IMDG Accelerates Inventory Management, Speeds Purchases

Hazelcast IMDG Accelerates Inventory Management, Speeds Purchases

Company Size
1,000+
Region
  • America
Country
  • United States
Product
  • Hazelcast IMDG
  • Apache Cassandra
Tech Stack
  • In-Memory Data Grid
  • RESTful Services
  • Omni-Channel APIs
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Customer Satisfaction
  • Productivity Improvements
Technology Category
  • Application Infrastructure & Middleware - Data Exchange & Integration
  • Application Infrastructure & Middleware - Database Management & Storage
Applicable Industries
  • E-Commerce
  • Retail
Applicable Functions
  • Sales & Marketing
  • Warehouse & Inventory Management
Use Cases
  • Inventory Management
  • Predictive Replenishment
  • Real-Time Location System (RTLS)
Services
  • Software Design & Engineering Services
  • System Integration
About The Customer
The customer is a top ten retailer in the United States, known for its extensive omni-channel selling platform. This retailer has a significant online presence and relies heavily on real-time inventory management to ensure accurate order fulfillment. The company has historically used Apache Cassandra as its system of record but faced challenges in meeting its stringent service-level agreements (SLAs) due to latency issues.
The Challenge
E-commerce sales are growing rapidly, but traditional inventory management systems struggle to keep up with the high volume and velocity of data. This often results in inconsistencies between inventory databases and customer-facing systems, leading to lost sales and dissatisfied customers. Traditional relational databases and some NoSQL solutions fail to provide the necessary speed and scalability, causing latency issues and poor customer experiences.
The Solution
The retailer implemented Hazelcast IMDG, an in-memory data grid, to enhance its inventory management system. Hazelcast IMDG offers schema-less, in-memory data storage, which is significantly faster than traditional databases. It virtualizes and redundantly maintains memory across software nodes, maximizing hardware utilization and scalability. By integrating Hazelcast IMDG with their existing Apache Cassandra system, the retailer achieved real-time visibility into inventory, enabling accurate order fulfillment and reducing latency to just 2ms, well within their 40ms SLA.
Operational Impact
  • The retailer achieved real-time visibility into inventory, allowing for accurate order fulfillment and fewer oversell situations.
  • Hazelcast IMDG enabled the retailer to meet its 40ms SLA by reducing latency to just 2ms.
  • The integration of Hazelcast IMDG with Apache Cassandra provided a seamless and efficient inventory management system.
  • The retailer's e-commerce platform now offers a better customer experience with faster query responses and real-time inventory updates.
  • The system's scalability and performance improvements have enhanced the retailer's overall operational efficiency.
Quantitative Benefit
  • Achieved 2ms response time, significantly exceeding the 40ms SLA requirement.
  • Reduced latency from 300ms to 2ms, improving system performance by 99.33%.

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