Harris Integrated Solutions Uses Linxup GPS Tracking to Increase Productivity and Revenue
Customer Company Size
SME
Region
- America
Country
- United States
Product
- Linxup GPS Tracking
Tech Stack
- GPS Technology
Implementation Scale
- Departmental Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
- Revenue Growth
Applicable Industries
- Electronics
Applicable Functions
- Logistics & Transportation
Use Cases
- Fleet Management
Services
- System Integration
About The Customer
Harris Integrated Solutions (HIS) is a family-run digital control company that creates efficient, energy-saving solutions for their customers. Their diverse line of products can operate everything from home lighting, to a commercial HVAC system, to a jet air fueling tank. The company manages three service trucks that run all day, every day. The entire day is billable, making productivity in that billable time essential. Profits are given back to employees as bonuses.
The Challenge
Harris Integrated Solutions (HIS) is a digital control company that operates three service trucks that run all day, every day. The company faced challenges in accurately billing for all the costs incurred during a service call, including labor, travel time, and mileage. In the past, some of these costs were often estimated, leading to potential revenue loss. Additionally, monitoring employee activity and verifying the routes and locations of drivers throughout the day was a challenge. HIS also wanted to improve their response time to customers and deliver better communication.
The Solution
HIS implemented Linxup GPS Tracking to manage their service trucks. The system allowed the company to create more accurate billing by providing precise data on travel time and mileage. This led to an immediate increase in productivity and enabled the company to accurately bill for all costs incurred during a service call, thereby increasing revenue for each job. Linxup also provided HIS with the ability to verify the routes and locations of drivers throughout the day, helping to monitor employee activity and reduce excessive personal use of the vehicle. The system also provided insights into each service call, such as idling time, leading to cost-saving advice for the team. Furthermore, Linxup improved HIS's response time to customers and enabled better communication.
Operational Impact
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