HaRmonizaTion and STandaRdizaTion oF iT and pRoCeSSeS wiTH aRiS
Company Size
1,000+
Region
- America
- Europe
Country
- Canada
- Netherlands
- United States
Product
- ARIS Business Designer
- ARIS Business Architect
- ARIS Business Publisher
- ARIS Business Architect for SAP
- ARIS IT Architect
- ARIS Redocumentation
Tech Stack
- SAP
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
Technology Category
- Application Infrastructure & Middleware - API Integration & Management
- Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries
- Electronics
Applicable Functions
- Business Operation
- Discrete Manufacturing
Use Cases
- Manufacturing System Automation
- Process Control & Optimization
Services
- Software Design & Engineering Services
- System Integration
About The Customer
Océ is a supplier of digital printing systems, software, and services for the production, reproduction, distribution, and management of documents. The company caters to professional users across various sectors, including the business community, education, industry, advertising, and graphics markets. Océ operates commercially in more than 90 countries, with its own research and production branches in Europe, the U.S., and Canada. As of 2007, the company had almost 24,000 employees and realized a turnover of €3.1B and a net profit of €78.9m.
The Challenge
Océ, a supplier of digital printing systems, software, and services, had developed a complex and mixed IT infrastructure over the years due to its growth and acquisitions. This complexity limited the company's ability to take rapid, decisive action. To address this, Océ launched the SPINE project with the ultimate objective of creating a more flexible and maneuverable organization. The project aimed to realize a new, comprehensive IT architecture and a radical harmonization and standardization of its business processes. The new architecture would be based on SAP.
The Solution
Océ used a variety of ARIS tools to gain greater insight into existing processes and infrastructure. These tools included ARIS Business Designer for modeling business processes, ARIS Business Publisher for communication to end users and the project team, ARIS Business Architect for SAP for processes interchanged with the SAP Solution Manager, and ARIS IT Architect for Enterprise Architecture Management. Océ also used ARIS Redocumentation to make existing SAP usage directly accessible inside the business processes. The company appointed Business Process Owners to ensure constant alignment of the business and IT by translating the demands of the business consistently into ICT requirements.
Operational Impact
Quantitative Benefit
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