Hanover County Case Study: Emex streamlined incident management and improved efficiency
Region
- America
Country
- United States
Product
- Emex EHS Management Platform
Tech Stack
- Not mentioned
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
Technology Category
- Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries
- Cities & Municipalities
Applicable Functions
- Business Operation
Use Cases
- Remote Asset Management
Services
- System Integration
About The Customer
Hanover County is a historical county located within the Commonwealth of Virginia in the United States. Founded in 1720, the county is enriched with American history and celebrated its 300th birthday in 2020. The county provides public and government services to its residents. However, the county was facing challenges with its incident reporting processes, which were manual and time-consuming. The processes involved the use of Excel and Word, which led to tasks such as filling out forms, faxing, and filing. This resulted in a reluctance among employees to carry out incident reporting due to the labor involved.
The Challenge
Hanover County, located within the Commonwealth of Virginia in the United States, was struggling with manual processes for incident reporting. The county, which provides public and government services to its residents, was using Excel and Word for these processes. This resulted in time-consuming tasks such as filling out forms, faxing, and filing. The laborious nature of these tasks led to a reluctance among employees to carry out incident reporting. The county needed a solution that would reduce these burdensome processes and improve efficiency.
The Solution
Emex worked with Hanover County to develop a solution that would provide a holistic view of EHS performance, eliminate siloed data, increase reporting, reduce the administrative burden, and store all data in one centralized system for quick updates to management. The solution needed to be simple and straightforward, with the capability to analyze data and automate insurance claims submission. This would improve internal processes and allow the team to focus on other tasks. The modules included in the solution were Incident (Injury, Near Miss Property & Liability) and Audit (Safety Inspection and Review).
Operational Impact
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