Hammer Nutrition Case Study
Company Size
200-1,000
Region
- America
Country
- United States
Product
- NetSuite Shipping
- RF-SMART
- ShipHawk
Tech Stack
- ERP
- WMS
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
Technology Category
- Platform as a Service (PaaS) - Connectivity Platforms
Applicable Industries
- Healthcare & Hospitals
Applicable Functions
- Logistics & Transportation
Use Cases
- Fleet Management
- Supply Chain Visibility
Services
- System Integration
About The Customer
Hammer Nutrition is a company that offers supplement and sports nutrition products to health-conscious customers around the world. The company is committed to providing knowledge and support to customers who want to perform at their highest level. As a result, Hammer Nutrition’s products are ensured to meet the standards of purity, quality, and efficacy when created and served. The company is headquartered in Whitefish, Montana and operates in the Health & Nutrition industry. Their mission is to provide knowledge and support to customers who want to perform at their highest level.
The Challenge
Hammer Nutrition, a health supplement provider, experienced a surge in orders due to the COVID-19 pandemic. Their previous shipping software, NetSuite Shipping, was unable to keep up with the increased demand, limiting the company to shipping only 300-400 orders per day. The company faced several challenges including slow order processing times due to heavy reliance on manual processes, inability to compare shipping rates, slow onboarding time for new workers, and lack of cartonization or packing optimization capabilities. These challenges were preventing the company from getting more orders out of the door quickly and accurately.
The Solution
Hammer Nutrition implemented ShipHawk's platform to increase warehouse efficiency and productivity. With ShipHawk, Hammer Nutrition was able to reduce their shipping costs, double throughput, eliminate manual decisions, and reduce the number of mis-shipments and surcharges. ShipHawk’s Smart Packing™ and automated rate shopping ensured that every order was shipped in the best box, with the right carrier and right service level without any employee decision making. The ability to create and manage business rules was another game-changer for the team, allowing them to enforce their shipping policy and ensure packages were going out the right way.
Operational Impact
Quantitative Benefit
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