Case Studies > Hôpital Montfort builds a case for better healthcare with Power BI

Hôpital Montfort builds a case for better healthcare with Power BI

Company Size
1,000+
Region
  • America
Country
  • Canada
Product
  • Microsoft Power BI
  • Microsoft Azure Active Directory
  • Meditech Medical System
  • SQL Server Integration Services
Tech Stack
  • Business Analytics
  • Data Warehousing
  • In-Memory Analytics
  • ETL Process
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Cost Savings
  • Customer Satisfaction
  • Digital Expertise
  • Productivity Improvements
Technology Category
  • Analytics & Modeling - Predictive Analytics
  • Analytics & Modeling - Real Time Analytics
  • Application Infrastructure & Middleware - Data Visualization
  • Application Infrastructure & Middleware - Database Management & Storage
Applicable Industries
  • Healthcare & Hospitals
Applicable Functions
  • Business Operation
  • Quality Assurance
Use Cases
  • Real-Time Location System (RTLS)
  • Regulatory Compliance Monitoring
  • Remote Asset Management
Services
  • Data Science Services
  • System Integration
  • Training
About The Customer
Hôpital Montfort is a healthcare institution located in Ottawa, Ontario, Canada. It is committed to providing high-quality medical care and is involved in the Choosing Wisely Canada campaign, which aims to reduce unnecessary medical tests and treatments. The hospital employs over 1,000 staff members and serves a diverse patient population. It has been leveraging Microsoft Power BI for business analytics in various departments, including finance, HR, and medical training statistics, to improve operational efficiency and decision-making processes.
The Challenge
Choosing Wisely Canada is a campaign aimed at reducing unnecessary medical tests and treatments. Hôpital Montfort in Ottawa, Ontario, needed a way to provide physicians with performance data to help them make informed decisions about lab and imaging interventions. The hospital's existing tools for creating medical reports were time-consuming and lacked interactivity, requiring significant IT department involvement. This made it difficult for physicians to access real-time, specific data needed to reduce unnecessary tests.
The Solution
Hôpital Montfort adopted Microsoft Power BI to provide physicians with real-time, interactive data to support the Choosing Wisely Canada initiative. The hospital's Systems Administrator and Lead BI Architect, Marc-André Lépine, tested the new version of Power BI and found it user-friendly and compliant with the hospital's security requirements. The solution involved developing an ETL process with SQL Server Integration Services to extract data from the Meditech Medical System database, creating in-memory analytics tabular models, and connecting to the Power BI service through an on-premises data gateway. This setup allowed for quick dashboard creation and real-time data analysis, enabling physicians to make informed decisions about lab test orders.
Operational Impact
  • The implementation of Power BI allowed Hôpital Montfort to provide physicians with interactive data to assess their performance and utilization profiles within their departments.
  • The lab utilization dashboard included several reports, such as a summary overview, departmental view, and individual physician results, with data access controlled by Azure Active Directory and Row-Level Security.
  • The hospital saw a dramatic shift in lab test ordering patterns within 30 days, with a significant reduction in unnecessary tests like electrolyte panels.
  • The emergency department reduced lab utilization by 30% by waiting for physicians to decide which tests to order, showing no negative effects on patient care.
  • Power BI empowered physicians to analyze their clinical practice in real-time, compare results with peers, and make data-driven decisions aligned with best practices.
Quantitative Benefit
  • The emergency department reduced lab utilization by 30%.

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