Case Studies > Greenville Health System Leverages Absolute’s HIPAA-Compliant Data Security and Recovery Services

Greenville Health System Leverages Absolute’s HIPAA-Compliant Data Security and Recovery Services

Company Size
1,000+
Region
  • America
Country
  • United States
Product
  • Absolute Persistence
  • Microsoft System Center Configuration Manager
Tech Stack
  • Endpoint Risk Assessment
  • Firmware-embedded Persistence Technology
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Customer Satisfaction
  • Digital Expertise
  • Employee Satisfaction
Technology Category
  • Application Infrastructure & Middleware - Data Exchange & Integration
  • Cybersecurity & Privacy - Endpoint Security
  • Cybersecurity & Privacy - Security Compliance
Applicable Industries
  • Healthcare & Hospitals
Applicable Functions
  • Business Operation
  • Facility Management
Services
  • Cybersecurity Services
  • System Integration
  • Training
About The Customer
Greenville Health System is a not-for-profit, patient-centered healthcare network serving upstate South Carolina and surrounding areas. The system comprises seven hospitals, 200 physician practices, and approximately 15,000 employees. As a highly regulated healthcare provider, Greenville Health System must adhere to stringent regulations like HIPAA to protect personal information in electronic healthcare transactions. The organization has expanded significantly, raising concerns about securing devices and sensitive medical information across its extensive network.
The Challenge
Greenville Health System needed to secure devices and sensitive medical information across a large and growing network of employees and devices. They required a scalable, always-connected security solution to lock down devices, remotely delete sensitive information, and ensure encryption to industry standards. The organization faced challenges in measuring risk exposure, monitoring device theft, and maintaining compliance with HIPAA regulations.
The Solution
Greenville Health System engaged Absolute to perform an Endpoint Risk Assessment, benchmarking their internal controls against HIPAA requirements and security best practices. Absolute's patented, firmware-embedded Persistence technology provided continuous visibility and rapid remediation of at-risk devices. This ensured compliance with HIPAA regulations and protected sensitive healthcare data. Absolute's risk assessment professionals collaborated with Greenville to develop a remediation action plan, improving workflows and security measures. The solution also included automated remediation across other applications, such as Microsoft System Center Configuration Manager.
Operational Impact
  • The Endpoint Risk Assessment identified dark endpoints and provided recommendations to strengthen Greenville's security posture.
  • Absolute's technology enabled continuous data visibility and protection, allowing Greenville to easily assess risk exposure and safeguard healthcare information.
  • The self-healing protection feature ensured HIPAA compliance, even if a device was tampered with.
  • Absolute's investigations services helped recover stolen devices and secure sensitive data, enhancing overall security.
Quantitative Benefit
  • Recovered multiple stolen devices, including laptops from a former employee and subcontractor.
  • Achieved HIPAA compliance through continuous monitoring and remediation.

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