Great Lakes helps improve care and quality of life for at-home patients with Parkinson’s disease, using Control Center to manage connectivity for their telemedicine applications.
Customer Company Size
SME
Region
- America
- Europe
Country
- United States
Product
- Control Center
- Cisco Jasper
Tech Stack
- IoT-enabled devices
- Remote sensing applications
- Cloud computing
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Digital Expertise
- Productivity Improvements
Technology Category
- Analytics & Modeling - Real Time Analytics
- Networks & Connectivity - Cellular
- Platform as a Service (PaaS) - Connectivity Platforms
Applicable Industries
- Healthcare & Hospitals
- Life Sciences
Applicable Functions
- Quality Assurance
Use Cases
- Predictive Maintenance
- Remote Patient Monitoring
Services
- Software Design & Engineering Services
- System Integration
About The Customer
Great Lakes NeuroTechnologies (GLNT) is a company that develops bioinstrumentation products, including physiological monitors and patient-centered diagnostic and therapy systems. These systems are integrated with wireless, remote, and web-based applications, primarily aimed at monitoring and diagnosing Parkinson’s disease (PD). GLNT’s telemedicine solutions enable healthcare providers and researchers to monitor PD patients' conditions in real-time using IoT-enabled devices. The company has evolved from a hardware platform provider to a comprehensive service provider, offering customizable solutions to clients globally.
The Challenge
GLNT faced the challenge of managing different providers and distinctive solutions for telemedicine, which became cumbersome as they expanded globally. Connectivity issues in remote areas, particularly in Europe, posed significant hurdles. Devices frequently hopped from tower to tower, complicating the collection of sensor data and patient video. Diagnosing these connectivity issues was time-consuming and required multiple phone calls, making the process inefficient.
The Solution
GLNT partnered with Cisco Jasper to leverage the Control Center platform, which enabled them to automate telemedicine for Parkinson’s disease. The platform allowed GLNT to manage device connectivity issues efficiently, diagnose problems quickly, and streamline their operations. Control Center provided a single-pane view for device status and deployment information, significantly reducing the time and effort required for troubleshooting. Additionally, the platform’s automation rules helped GLNT avoid overages for devices operating on various plans, making the process more cost-effective and efficient.
Operational Impact
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