Grand Rounds Gets a Healthy Dose of Data Reporting with Looker
Company Size
1,000+
Region
- America
Country
- United States
Product
- Looker
- Grand Rounds Clinical Platform
Tech Stack
- Data Warehouses
- Data Analytics
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Analytics & Modeling - Real Time Analytics
- Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries
- Healthcare & Hospitals
Applicable Functions
- Human Resources
Use Cases
- Remote Patient Monitoring
Services
- Data Science Services
About The Customer
Grand Rounds is a healthcare company founded in 2011. The company aims to disrupt the healthcare industry by connecting patients with the most qualified experts for their medical needs. They work with companies ranging from 1,000-member firms to Fortune 50 employers in over 120 countries. Their clients include Comcast, Costco, and Walmart, who offer Grand Rounds as a benefit to their employees and dependents. Grand Rounds advocates for these employees to ensure they receive the best care possible.
The Challenge
Grand Rounds, a healthcare company, was established to connect patients with the most qualified experts for their medical needs. The company works with firms of various sizes, from 1,000-member firms to Fortune 50 employers, in over 120 countries. They provide expedited access to top physicians for better health outcomes. However, Grand Rounds faced a challenge in managing and accessing its vast network of data. They needed a partner to help build a scalable, external dashboard to provide its customers with valuable reporting.
The Solution
Grand Rounds found a suitable partner in Looker, a data platform that allows users to explore, share, and operationalize real-time business analytics. Looker offered Grand Rounds the ability to build custom apps for both their employees and their customers. These apps allowed customers to see registration rates, utilization, performance in different disease areas, and the impact on them and their employees. Looker also helped Grand Rounds improve their coordination with institutional partners and hospital systems. The company plans to use Looker to provide access to more data in their data warehouses, enabling many people across the company and their customers to easily and securely view utilization analyses and reporting.
Operational Impact
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