Global Hospitality Company Enhances Security and Streamlines Patch Management with Action1
Applicable Industries
- Equipment & Machinery
- National Security & Defense
Use Cases
- Cybersecurity
- Inventory Management
Services
- Cybersecurity Services
About The Customer
The customer is a multinational hospitality company headquartered in Europe. The company operates thousands of hotels worldwide and has a comprehensive IT security policy that requires all software on all corporate computers to be updated to the latest versions. The company's central IT office uses vulnerability assessment technology to monitor each hotel's adherence to this security policy. However, the local IT teams were struggling with the manual and time-consuming process of patching detected flaws, particularly for devices that employees took home.
The Challenge
A multinational hospitality company, with thousands of hotels worldwide, was struggling with maintaining up-to-date software across all its corporate computers. The company's IT security policy required all software, including OS and third-party apps like Adobe Reader, Chrome, and Java, to be updated to the latest versions. The central IT office used vulnerability assessment technology to monitor each hotel's adherence to this security policy. However, the local IT teams found it challenging to promptly patch detected flaws using only WSUS. The process was time-consuming, increased the risk of human errors, and was particularly challenging for devices that employees took home. To overcome these issues, the company began searching for a cloud-based patch management solution.
The Solution
The company chose Action1 for its robust patch management capabilities and ease of use. Action1 is a cloud-native platform that works equally well for in-office and remote endpoints and can be used from any device with a browser. With Action1, the local IT team quickly developed an automated patch management program that ensured timely updates of all corporate devices, improving security and reducing the IT workload. The IT team also found that Action1 included multiple valuable tools that they did not expect. In addition to robust patch management, the team could now deploy software, provide IT support to remote employees, run scripts, and inventory IT assets, all through the same easy-to-use interface.
Operational Impact
Quantitative Benefit
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