Case Studies > Global 500 Telco Services Company Relies on Redis Enterprise to Run its ECommerce Platform

Global 500 Telco Services Company Relies on Redis Enterprise to Run its ECommerce Platform

Company Size

1,000+

Product

Redis Enterprise

Tech Stack

In-memory database
Auto-failover
Geo distribution
Auto-sharding

Implementation Scale

Enterprise-wide Deployment

Impact Metrics

Cost Savings
Customer Satisfaction
Productivity Improvements

Technology Category

Analytics & Modeling - Real Time Analytics
Application Infrastructure & Middleware - Data Exchange & Integration
Platform as a Service (PaaS) - Data Management Platforms

Applicable Industries

E-Commerce
Telecommunications

Applicable Functions

Business Operation
Sales & Marketing

Services

Cloud Planning, Design & Implementation Services
System Integration

About The Customer

One of the largest Telecommunications companies in the world, this Fortune 500 customer offers wireless products and services to over 150 million customers. Serving such a large audience, the company required a reliable database to manage their platform, but their current RDBMS-es environment was not only difficult to operate, scale and administer, but also had high latency and slow response times. In order to increase their database performance and reduce their downtime, this company chose Redis Enterprise for its ECommerce solution.

The Challenge

The business challenges that led the profiled company to evaluate and ultimately select Redis Enterprise included high latency and slow response times from other databases, as well as difficulty operating, scaling, and administering other databases. The company needed a reliable database to manage their platform, but their current RDBMS-es environment was not only difficult to operate, scale, and administer, but also had high latency and slow response times. In order to increase their database performance and reduce their downtime, this company chose Redis Enterprise for its ECommerce solution.

The Solution

The key features and functionalities of Redis Enterprise that the surveyed company uses include a dataset of over 1 TB in Redis Enterprise. They use Redis Enterprise for the user session store, scalability tier/content caching, and ingesting data quickly. The company increased their usage of Redis Enterprise because they wanted to scale to multiple locations/sites and wanted more pieces of their application to be served faster. They use Redis Enterprise in their ECommerce solutions. The company values Redis Enterprise capabilities such as high availability (persistence, auto-failover, cross-zone/multiregion/multi-datacenter in-memory replication), the ability to seamlessly scale, cluster, and auto shard, active-active/active-passive geo distribution, and monitoring & automation and alerting & dashboards.

Operational Impact

The company values Redis Enterprise capabilities such as high availability (persistence, auto-failover, cross-zone/multiregion/multi-datacenter in-memory replication).
They appreciate the ability to seamlessly scale, cluster, and auto shard.
Active-Active/Active-Passive geo distribution is another valued feature.
Monitoring & automation and alerting & dashboards are also highly valued.
The company would like to move additional data from RDBMS-es (Microsoft SQL Server, Oracle, MySQL) into Redis Enterprise.

Quantitative Benefit