Customer Company Size
Large Corporate
Country
- Worldwide
Product
- IBM Netezza 1000
- IBM Cognos Business Intelligence V10
- IBM InfoSphere DataStage
- IBM Global Business Services— Business Consulting Services
Tech Stack
- Data Warehouse
- Business Intelligence
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Cost Savings
Technology Category
- Analytics & Modeling - Big Data Analytics
- Analytics & Modeling - Real Time Analytics
Applicable Industries
- Automotive
Applicable Functions
- Logistics & Transportation
- Procurement
Use Cases
- Supply Chain Visibility
- Inventory Management
Services
- Cloud Planning, Design & Implementation Services
- Data Science Services
About The Customer
GKN Land Systems is a global supplier of integrated powertrain components, systems, solutions and services. The company has 39 manufacturing facilities worldwide. As the company grew through acquisitions, it faced the challenge of managing the increasing complexity of its ERP system. This complexity made it difficult for the company to maintain high-level oversight of key performance indicators (KPIs) for supply chain management, inventory management, procurement and customer satisfaction.
The Challenge
GKN Land Systems, a global supplier of integrated powertrain components, systems, solutions and services, faced a challenge as it grew through acquisitions. The complexity of its ERP system increased, making it difficult to maintain high-level oversight of key performance indicators (KPIs) for supply chain management, inventory management, procurement and customer satisfaction. The company needed a solution that could provide a comprehensive view of its operations and help it monitor its performance against KPIs.
The Solution
GKN Land Systems implemented a data warehouse and business intelligence solution that enables the company to monitor how it and its manufacturing facilities are meeting KPIs. The solution triggers automated alerts when deviations occur. For example, if customer satisfaction scores are dropping, GKN Land Systems can use the BI solution to drill down into both facility and business process data along several dimensions to find the root cause and implement measures to quickly resolve the problem. The solution components include IBM Netezza 1000, IBM Cognos Business Intelligence V10, IBM InfoSphere DataStage, and IBM Global Business Services— Business Consulting Services.
Operational Impact
Quantitative Benefit
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