Case Studies > Gestamp Reduces Production Printouts by 50% and Improves Document and Information Quality

Gestamp Reduces Production Printouts by 50% and Improves Document and Information Quality

Customer Company Size

Large Corporate

Region

America
Europe
Asia

Country

Argentina

Product

SE EAM Suite
SE ECM Suite

Tech Stack

Web-based Modules
ERP Integration

Implementation Scale

Enterprise-wide Deployment

Impact Metrics

Cost Savings
Productivity Improvements
Customer Satisfaction

Technology Category

Functional Applications - Enterprise Asset Management Systems (EAM)

Applicable Industries

Automotive

Applicable Functions

Quality Assurance
Business Operation

Services

Software Design & Engineering Services
System Integration

About The Customer

Gestamp Automação is an international group focused on the creation, development, and manufacturing of components and metal sets for automobiles. It is currently present in 18 countries and has 57 production centers and 13 I+D+i centers (meaning “Research + Development + Technological Innovation” in Spanish) with over 13,500 employees. The company's 2008 earnings totaled €2.4 million. Through the use of global solutions, Gestamp has become a reference provider for clients such as Volkswagen, Ford, PSA, Honda, Porsche, BMW, Fiat, and Iveco, among others. The company is committed to maintaining high standards of quality and compliance, as evidenced by its certifications in ISO/TS 16949 and ISO 14000. Gestamp's extensive presence and significant workforce highlight its influence and capability in the automotive sector.

The Challenge

The non-conformities generated during each external audit due to deficient document management affecting each area, as well as the need to integrate documents throughout the entire organization were the main needs that prompted Corporação Gestamp to invest in SoftExpert solutions. The company faced challenges in managing non-conformities generated with every audit due to deficient document management affecting each area. Additionally, there was a need to improve document management automation to simplify and streamline the document flow of each area and that linked to the different departments. The company also needed to significantly reduce the time loss cost due to increased bureaucracy because it lacked a system that automates most management processes. Furthermore, there was a need to motivate the areas to assume their responsibility for document management, granted that a high percentage of this task falls under the responsibility of the quality area. Lastly, the company aimed to improve calibration management by transferring the use of a bureaucratic, simplistic, and limited model found on the Intranet to a professional software package widely recognized in the market.

The Solution

Gestamp decided to implement SoftExpert's SE Suite, which is designed for document and quality management with a focus on maintaining the ISO TS 16949 and ISO 14000 certifications. The SE Suite minimizes management time by cutting down on bureaucracy and automating most of the actions that were previously developed using countless model and structure spreadsheets that, over time, became obsolete, requiring constant revision and reevaluation. The SE Suite offers a set of multilingual modules that are natively integrated and fully Web-based to automate the processes required to improve and optimize the different business areas at organizations. This boosts the quality of management, cuts operating costs, and facilitates compliance with the main market standards and regulations. The suite is integrated with the main ERP systems on the market through already available connectors or through customized connectors developed based on the client's specific needs. This integration ensures that the work completed over a period of several years is not wasted and allows employees with a longer history at the company to easily adapt to the new system due to its similarity to Windows.

Operational Impact

Boosted productivity by automating document management processes and reducing bureaucracy.
Reduced costs through improved document management quality and access to information in all areas.
Ensured compliance with international quality regulations (ISO 9000).
Cut production printouts in half, leading to significant savings.
Motivated users, especially in the production area, who previously considered document management a waste of time.

Quantitative Benefit