Gerber Life Insurance gains business resiliency on a budget
Company Size
1,000+
Region
- America
Country
- United States
Product
- 11:11 Managed Recovery
- 11:11 Discovery and Dependency Mapping Service
- 11:11 Colocation
Tech Stack
- NetApp Storage Systems
- NetApp SnapMirror Software
- Microsoft SQL Server
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
Technology Category
- Infrastructure as a Service (IaaS) - Cloud Computing
- Infrastructure as a Service (IaaS) - Cloud Storage Services
Applicable Functions
- Business Operation
Services
- Cloud Planning, Design & Implementation Services
- System Integration
About The Customer
Gerber Life Insurance is a trusted source for life insurance and related offerings for young families for the past 50 years. The company has grown steadily over the years, along with its corresponding technology requirements. The IT environment of Gerber Life, which was once primarily on a mainframe, now encompasses a distributed infrastructure running dozens of critical applications. These applications power interactions and digital transactions with customers and agents. The company has a significant number of servers supporting its development, test, and production environments. Most of these servers are virtualized, but some clustered physical machines support Microsoft SQL Server databases.
The Challenge
Gerber Life Insurance has been growing steadily over the years, and with this growth, its technology requirements have also increased. The company's IT environment, which was once primarily on a mainframe, now includes a distributed infrastructure running dozens of critical applications. These applications power interactions and digital transactions with customers and agents. As the company's business applications became mission-critical, Gerber Life recognized the need for a better disaster recovery plan. The company decided to outsource recovery to a third-party service provider to keep pace with the business.
The Solution
Gerber Life turned to 11:11 Systems, formerly Sungard Availability Services (Sungard AS) and 11:11 Managed Recovery, which provides the people, processes, and infrastructure needed to recover critical applications and quickly restore business operations. The service includes extensive planning, process design, and testing. Continuing program management ensures full recoverability, even with constant IT changes over time. Gerber Life has established high-level goals for the MRP service: to resume servicing customers within one day following a disaster, and to resume sales and other operations within two days following a disaster. The data on Gerber Life's storage systems is now replicated using NetApp SnapMirror software transmitting to additional NetApp systems colocated in the [11:11] Philadelphia data center.
Operational Impact
Quantitative Benefit
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