General Motors fuels corporate-wide hiring efficiencies
Company Size
1,000+
Region
- America
Country
- United States
Product
- IBM Global Process Services— Recruitment Process Outsourcing
Tech Stack
- Taleo recruitment system
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
Technology Category
- Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries
- Automotive
Applicable Functions
- Human Resources
Services
- Data Science Services
About The Customer
The new General Motors is one of the largest, most innovative automakers in the world. General Motors has always depended on a spirit of innovation. But the General Motors talent acquisition center seized the opportunity to innovate for a specific reason: Outright necessity. In 2009, General Motors faced scenarios that were common across corporate America. Challenged by radical economic shifts and changing consumer demands, General Motors leadership encouraged the organization to become more agile and innovative. Reinvention meant lots of new people with specialized skills.
The Challenge
In 2009, General Motors faced scenarios that were common across corporate America. Challenged by radical economic shifts and changing consumer demands, General Motors leadership encouraged the organization to become more agile and innovative. Reinvention meant lots of new people with specialized skills. The automaker was determined to reinvent its recruitment practices to keep up with changing demands. General Motors searched for a recruitment process outsourcing service provider with the experience and strategic vision to catapult its organization into the future.
The Solution
IBM Global Process Services evaluated the automaker’s current and future recruiting needs and developed innovative approaches and processes to attract and retain a diverse talent pool rich in emerging technology skills. The IBM Recruitment Process Outsourcing team was asked to immediately take over the automaker’s talent acquisition workload. With no opportunity for practice runs, the IBM team hit the ground running. They seamlessly integrated the Taleo recruitment system—a solution that connects new hire performance and retention data with sourcing strategies and recruiting programs.
Operational Impact
Quantitative Benefit
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