GCISD Accelerates Digital Transformation with LogicMonitor
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- LogicMonitor platform
Tech Stack
- Network Monitoring
- AI Predictions
- Automatic Discovery
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
Technology Category
- Platform as a Service (PaaS) - Connectivity Platforms
Applicable Industries
- Education
Use Cases
- Predictive Maintenance
Services
- System Integration
About The Customer
Grapevine-Colleyville Independent School District (GCISD) is an education institution located in Grapevine, Texas. The district is composed of around 14,000 students and 1,800 staff. Even before the COVID-19 pandemic, GCISD was a technology-forward district, with a 1:1 device policy that provided students with iPads, Chromebooks, or Windows devices. This program, along with a BYOD (bring your own device) policy, means that an average of 40,000 devices are online in the district at any given time. The district is committed to ensuring seamless technology-powered learning for all students and has a relatively small staff to support the entire district.
The Challenge
GCISD, a technology-forward district in Grapevine, Texas, with around 14,000 students and 1,800 staff, faced the challenge of managing an average of 40,000 devices online at any given time. The district had a 1:1 device policy and a BYOD policy, which led to the need for a secure observability platform that could provide best-in-class network monitoring, support all the technology systems they used every day, and offer robust alerting and forecasting systems to solve problems before they impacted teachers and students. Prior to using LogicMonitor, the district used several tools for monitoring networks and pulling logs, which was time-consuming and inefficient.
The Solution
GCISD partnered with LogicMonitor to implement a unified observability platform that would allow them to monitor every aspect of their infrastructure in one place. The LogicMonitor platform met all of GCISD's security requirements and allowed them to monitor devices without having to provide authorization information. The platform's automatic discovery feature saved the technology team time and gave them more flexibility to instantly see what they needed. Using historical data and AI predictions, they were able to anticipate future problems like storage capacity needs. The integration of intelligent alerts from LogicMonitor with the help desk software allowed for automatic generation and closure of tickets when problems occurred and were resolved.
Operational Impact
Quantitative Benefit
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