GainSeeker Suite: Easy-Done
Customer Company Size
Mid-size Company
Region
- America
Country
- United States
Product
- GainSeeker Suite
Tech Stack
- Real-time SPC software
- Data acquisition and analytics
Implementation Scale
- Departmental Deployment
Impact Metrics
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Analytics & Modeling - Real Time Analytics
Applicable Industries
- Automotive
- Plastics
Applicable Functions
- Quality Assurance
Use Cases
- Machine Condition Monitoring
- Predictive Maintenance
Services
- Software Design & Engineering Services
- System Integration
About The Customer
Hertzler Systems has been a leader in Statistical Process Control (SPC), SPC Software, and Six Sigma for over twenty-five years. They provide the leading real-time data acquisition and analytics SPC software, the GainSeeker Suite. Hertzler Systems serves a diverse customer base, including BAE Systems, Crown Audio, McCormick & Company, Inc., Hormel Foods Corporation, Snyders of Hanover, Titleist & Footjoy, IDEX Corporation, and TaylorMade-Adidas Golf Worldwide. Their software and services enable clients to connect, collect, analyze, and visualize data, building a data infrastructure for making data-driven decisions. These capabilities help clients improve throughput and yield, improve cycle times, reduce costs and errors, and increase profitability.
The Challenge
An automotive customer set higher expectations for the quality data reporting of its supplier, a mid-sized, Midwest-based plastics company. The supplier’s Quality Manager (QM) now has to find time to select and implement a new real-time SPC system. The QM has to research the marketplace to choose and implement the best real-time SPC software system for his company. However, the QM doesn’t have the time or resources to complete a comprehensive evaluation, and corporate is reluctant to implement a major capital expenditure mid-budget year. The QM needs a way to test and prove the value of a real-time automated SPC system without creating a capital project and without turning his attention from other urgent tasks.
The Solution
Hertzler Systems provided a sample installable version of GainSeeker Suite. In just a few WebEx conference calls with Hertzler staff, the QM installed the new software on his laptop and customized a data entry process for a single workstation. He learned how to collect, analyze, and report critical quality metrics and was soon collecting data and responding to real-time alarms and trends. Hertzler’s Lease-to-Purchase plan enabled him to implement a full system without creating a capital expenditure. The QM was able to install the software himself without involving IT, making the process seamless and efficient.
Operational Impact
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