Case Studies > GACA Domestic Airports: Managing HQ and 23 Airports with ARCHIBUS

GACA Domestic Airports: Managing HQ and 23 Airports with ARCHIBUS

Customer Company Size
Large Corporate
Region
  • Middle East
Country
  • Saudi Arabia
Product
  • ARCHIBUS
  • ArcGIS Server
  • AutoCAD
  • Revit
Tech Stack
  • Web-based Rich Internet Application (RIA)
  • GIS
  • CAD-based floor plans
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Cost Savings
  • Productivity Improvements
  • Digital Expertise
Technology Category
  • Functional Applications - Enterprise Asset Management Systems (EAM)
  • Analytics & Modeling - Predictive Analytics
  • Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries
  • Transportation
  • Buildings
Applicable Functions
  • Facility Management
  • Business Operation
Use Cases
  • Building Automation & Control
  • Asset Health Management (AHM)
  • Predictive Maintenance
Services
  • System Integration
  • Software Design & Engineering Services
About The Customer
Since 1977, the General Authority of Civil Aviation (GACA) has been responsible for managing and regulating air traffic and airports in the Kingdom of Saudi Arabia (KSA). In 2005, the Domestic Airports (DA) Business Unit was established. Currently, the GACA DA is responsible for managing the GACA headquarters, controlling air traffic, and managing airport facilities of the 23 domestic airports throughout the KSA. GACA oversees more than 6,500 buildings and structures within over 214,000,000 m2 of land, employing around 5,000 people. The organization aims to manage its properties and leasing agreements with the latest technologies available in the international market.
The Challenge
Because of multiple, incompatible legacy IT systems and the extensive use of manual processes, GACA faced a number of challenges in the areas of facilities management and lease administration. The agency needed to centralize accurate space usage and categorization data, as well as link as-built drawings to the facilities management database. It also had to create a comprehensive lease management system that preserved legacy systems data and functionality while matching leases to actual space utilization. Additionally, it needed to automate the application of the Saudi Civil Aviation Tariff Law to its operations.
The Solution
GACA found the solution to its challenges in ARCHIBUS. The agency teamed up with ARCHIBUS Solution Centers-Saudi Arabia (ASC-SA) to establish an enterprise-wide facilities management system. This system would provide management with the ability to make informed decisions by replacing manual space and lease management processes with automated processes—and links to ESRI GIS data—to increase the level of management insight and efficiency, as well as to minimize costs. ASC-SA designed an integrated system utilizing the capabilities of ARCHIBUS and ArcGIS Server. The state-of-the-art system features an Arabic language interface and also incorporates the Arabic lunar calendar. The solution’s main component is an enterprise, Web-based Rich Internet Application (RIA) that automates the management of the entire lifecycle of spaces and related lease information. This process begins with the space pricing process that utilizes rules-based calculations, continues to the lease creation and pricing that complies with national laws and regulations, and then addresses lease activation, revision, audit, and termination. The system also displays CAD-based floor plans and the spaces inside the buildings, classifying them and showing their usage and current utilization rates.
Operational Impact
  • The integration of ARCHIBUS and GIS technologies now allows GACA DA business development experts to have comprehensive insight into their leases, as well as their interior and exterior spaces and their uses.
  • It assists them in the decision-making process by providing not just information about the current state of their portfolio, but also shows forecasts for future utilization and demand throughout the Kingdom of Saudi Arabia.
  • GACA is now able to automate tariff administration, make GIS-based analyses and decisions, and benefit from a comprehensive data warehouse for all airport-related information.
  • The system provides management with the ability to make informed decisions by replacing manual space and lease management processes with automated processes.
  • The solution features an Arabic language interface and incorporates the Arabic lunar calendar, making it highly relevant and user-friendly for the local context.
Quantitative Benefit
  • GACA manages more than 6,500 buildings and structures.
  • The organization oversees over 214,000,000 m2 of land.
  • GACA employs around 5,000 people.

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