Bullhorn > Case Studies > Fuse Recruitment's Growth and Efficiency Boost with Bullhorn's CRM Solution

Fuse Recruitment's Growth and Efficiency Boost with Bullhorn's CRM Solution

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Technology Category
  • Application Infrastructure & Middleware - Database Management & Storage
  • Infrastructure as a Service (IaaS) - Cloud Databases
Applicable Industries
  • Finance & Insurance
  • Retail
Use Cases
  • Time Sensitive Networking
  • Usage-Based Insurance
Services
  • System Integration
About The Customer
Fuse Recruitment is a recruitment agency that was established in 2010 in Australia. The company focuses on the Engineering, Science, Trade, and Insurance industry. It was founded by Managing Director Mathew Westcott, along with co-founders Tyson McNeilly and Matthew Christensen, with the vision to deliver recruitment services that genuinely served candidate needs while satisfying the demanding requirements of businesses. Today, Fuse Recruitment operates internationally with offices in Adelaide, Brisbane, Darwin, Mackay, Melbourne, Sydney, and London. The company has been growing up to 40% every year since its inception and expects to double in size within two years.
The Challenge
Fuse Recruitment, an Australian-born recruitment agency, was in need of a reliable and adaptable recruitment CRM that could scale with the company's growth. The company, which was established in 2010, expected to grow quickly and expand its operations internationally. Therefore, the ideal CRM solution needed to be cloud-based to connect new offices across different locations. The software also needed to be from a trusted vendor, capable of managing the demanding requirements of the business and serving candidate needs effectively.
The Solution
Bullhorn provided a robust and customizable CRM solution that met all of Fuse Recruitment's requirements. The cloud-based technology was able to connect Fuse Recruitment's international offices, allowing the company to scale its operations globally. The solution also offered third-party integrations, enabling Fuse Recruitment to stay at the forefront of recruitment technology. With Bullhorn's solution, Fuse Recruitment was able to consolidate multiple aspects of its workflow into one system, saving time and increasing efficiency. The regular product updates from Bullhorn gave Fuse Recruitment a competitive edge, allowing the company to make more placements from the database.
Operational Impact
  • The implementation of Bullhorn's CRM platform has brought significant operational benefits to Fuse Recruitment. The reliability and flexibility of the platform have been instrumental in managing the company's workflow regardless of geographical barriers. The 24/7 support availability has allowed Fuse Recruitment to be incredibly responsive and agile. The constant stream of improvements from Bullhorn, including the introduction of Bullhorn S Release and improvements in search functionality, has given Fuse Recruitment a competitive edge in the recruitment industry. Looking forward, Fuse Recruitment plans to bolster its insurance arm, a vertical which has already proven profitable and is growing quickly. The company believes Bullhorn will be instrumental in managing their forecasted growth to connect consultants and onboard new hires.
Quantitative Benefit
  • Bullhorn's solution has remained reliable since inception, with no downtime issues.
  • The company has been able to consolidate multiple aspects of its workflow into one system, saving time and increasing efficiency.
  • Fuse Recruitment has been able to make more placements directly from the database.

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