From ‘pain’ to ‘fun’
Company Size
11-200
Region
- America
Country
- United States
Product
- Qualio
- Qualio+
- MasterControl
- Greenlight Guru
- TrackWise
Tech Stack
- eQMS
- Document Management
- Training Management
- Quality Event Management
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Digital Expertise
- Productivity Improvements
Technology Category
- Functional Applications - Computerized Maintenance Management Systems (CMMS)
- Functional Applications - Enterprise Resource Planning Systems (ERP)
- Functional Applications - Product Lifecycle Management Systems (PLM)
Applicable Industries
- Healthcare & Hospitals
- Pharmaceuticals
Applicable Functions
- Business Operation
- Quality Assurance
Use Cases
- Regulatory Compliance Monitoring
Services
- System Integration
- Training
About The Customer
Tennessee-based Helix Biotech, founded in May 2022, develops and manufactures lipid nanoparticles, liposomes, and hybrid nanoparticles for customers, as well as producing manufacturing tools like extrusion and injection systems. Robust quality and GMP processes are vital to support the company's work from R&D to manufacturing.
The Challenge
Founder and President Graham Taylor began his career in quality as an associate quality engineer in 2007. Having spent over 15 years in the medical device and pharmaceutical worlds, he recognized the importance of an optimized QMS as he set up Helix. At a previous role, Graham battled the time and effort demands of a paper-based quality system, which included constant circulation, completion, and filing of paper documents. A single FTE, a full 10% of labor costs, was swallowed up by quality admin demands. With Helix as a blank slate, Graham wanted to sidestep the effort of paper and build an efficient, easy-to-run quality system from the company's first days.
The Solution
Graham compared multiple eQMS vendors like MasterControl and Greenlight Guru, and found it 'easy' to home in on Qualio as the most valuable and sensibly priced option on the market. Graham was also swayed by Qualio's 'straightforward’, ‘refreshing’ and 'easy-to-use' interface, particularly in relation to other, less intuitive systems he'd used in the past like TrackWise. Graham trusted Qualio with the future of his infant company’s quality system and went live with the software in October 2022.
Operational Impact
Quantitative Benefit
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